Managing over four thousand apartments, they want to support them with affordable and permanent housing. Their programs are varied, yet they concentrate on housing and outreach for the homeless around Queens, Brooklyn, and Manhattan. They work with around 9,000 individuals per year, pairing them also with the nearest social services provider. Andrea Jordan has studied how the system has been working, and with the rest of the Breaking Ground team, they want to change it from within. They are also permanently aware of how their staff reacts to the trauma that the clients may come in with. This way, everyone is safe and secure to keep doing their best.