Reach Your Do Point®

In this episode, Dr. Mitchell Levy discusses the crisis of credibility in leadership, the importance of character and structure, and how to create meaningful leadership that aligns with purpose and integrity. His book is Executive Abundance: Leading Through Cycles of Scarcity and Success See https;//mitchelllevy.com

The workplace sometimes feels like a battleground between personal values and corporate expectations. In this episode of the Reach Your Do Point® podcast, Roy connected with career coach Marie Clark of Move To Joy Coaching to discuss how alignment—or lack of it—can affect our careers and well-being. 

In our conversation, we explored how different generations perceive this alignment. Marie noted that many of her Gen Z clients are more vocal about their need for sustainability and meaningful work. This generation is not afraid to call out discrepancies between corporate values and actual practices, which can lead to frustration and chronic stress.

You can find out more on the Move To Joy website, including more about the M.A.P. Process,

In this episode, Roy Atkinson interviews Justin Robbins, Founder of Metric Sherpa, about his new book 'More Than a Motto,' exploring how organizations can build habits that connect purpose to practice and create a more human, effective work environment. RHYTHM is the key!

In this interview, Alan Berkson discusses the importance of composing a corporate narrative and how organizations can build trust through transparency, engagement, and proactivity. Learn the importance of a compelling story that aligns with your brand and resonates with stakeholders. The book is "The 10 Commandments of Successful Corporate Narratives" by Jeff Gomez and Alan Berkson.

The book: https://www.intelligistgroup.com/ten-commandments

In this episode, Roy Atkinson and Luke Keultjes explore the transformative power of mentorship. They discuss the three core elements of effective mentoring: clarity, context, and confidence, and differentiate between momentary and mainstay mentorships, highlighting their impact on career growth, self-confidence, and organizational retention.

Jeff Toister is a leading authority on customer service, with five books to his name, including the widely acclaimed "Service Culture Handbook" and his latest: “Human Service: The Skills AI Can’t Replace.” With over 11,000 professionals subscribing to his tips and millions benefiting from his training courses, Jeff’s expertise is rooted in real-world experience. His insights are particularly valuable in today’s environment where AI is becoming increasingly prevalent in customer interactions. Jeff reached his Do Point® at the very beginning of his customer service career.

In this engaging interview, Rebel Brown shares insights on overcoming mental barriers, the power of the quantum field, and how to find your Do Point® to unlock your full potential. Discover practical strategies rooted in neuroscience and ancient wisdom to reshape your mindset and live a more fulfilled life.

In this conversation, Roy Atkinson and Ken Gonzalez explore the concept of outside-in thinking, emphasizing the importance of understanding customer perspectives in business of any kind. They discuss the significance of vision and mission statements in organizations, the role of technology in enhancing customer experience, and the impact of AI on the workplace. The dialogue highlights the need for a holistic view that balances customer needs with provider capabilities, and the ongoing evolution of work in the age of AI.

In this conversation, Roy Atkinson speaks with Claire Agutter about her extensive experience in IT service management and the importance of Service Integration and Management (SIAM). They discuss the evolution of IT service management, the significance of community building, and the role of fun in professional development. Claire shares insights into the business model of Scopism and her thoughts on the future of AI in the industry.

About Claire's Paul Rappaport Lifetime Achievement Award

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In this conversation, Roy Atkinson and Pete McGarahan discuss the importance of maintaining connections in both personal and professional realms. They explore themes of leadership, team development, and the impact of AI on service and support. The discussion emphasizes the need for organizations to enhance customer experiences and the value of outreach and mindfulness in building relationships. The conversation concludes with thoughts on future discussions around leadership and employee care.