Real AI & Digital Transformation

Real AI & Digital Transformation

By Thomas ErlBusinessTechnologyEducation
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Real AI & Digital Transformation episodes

  • A 5-Step Formula to Digital Transformation Success Part I: Understanding Customers and Journey Mapping
    This podcast is part one of a two-part interview by Thomas Erl with Howard Tiersky, author of the Wall Street Journal best-selling book "Winning Digital Customers: The Antidote to Irrelevance". Forbes named this book as one of the top 10 most important business books of 2021. During this first part of the interview, Howard shares his insights about digital transformation and the importance of fostering "love" from customers. He describes the 5-Step Formula to Digital Transformation Success that is documented in his book and elaborates on the process of customer journey mapping.

    Hosted on Acast. See acast.com/privacy for more information.

    35 min
  • Digital Transformation Technology: On-Boarding Challenges
    New and established enterprises face different obstacles when adopting new digital technologies as part of digital transformations. In this podcast, Thomas Erl discusses with Sam Rostam some of the more common technology on-boarding challenges that organizations have been facing, with an emphasis on customer data representations and the deepening of migrations into cloud environments by moving beyond SaaS and more toward PaaS and IaaS environments.

    Hosted on Acast. See acast.com/privacy for more information.

    24 min
  • IoT in Digital Business
    IoT has become prevalent across a number of specific industries. At the same time, it is considered a primary technology associated with digital transformation in general. How IoT can be applied to benefit digitally-enabled companies is still something that many need to understand better, especially those that may never have considered using it in the past. In this podcast, Thomas Erl interviews IoT expert Eric Barten, who shares his insights as to the current state of IoT and reveals common considerations and challenges when adopting IoT as part of digital business solutions.

    Hosted on Acast. See acast.com/privacy for more information.

    26 min
  • Business Capability Mapping in a Digital Enterprise
    Business capability mapping helps organizations establish a valuable view of their primary proficiencies, many of which we aim to improve as a result of digital technology adoption and digital transformation. How then does this impact how map business capabilities? In particular, how does improved automations and a shift toward a more customer-centric business model affect an organizations business capability model? In this podcast, Thomas Erl interviews Roger Stoffers (co-author of "A Field Guide to Digital Transformation") who sheds light on how to carry out business capability mapping for a digital enterprise.

    Hosted on Acast. See acast.com/privacy for more information.

    28 min
  • Microservices in Digital Business Solutions: Today and Tomorrow
    Microservices have been part of distributed solution architectures for several years. Does their role change or become more important as part of digitally-enabled solutions? Do we approach microservice design differently as part of a digital transformation? Can microservices be used to support underlying data science system processing? In this podcast, authors Thomas Erl and Eric Barcelo tackle these questions and further speculate how microservice technology might evolve to further empower digital business solutions.

    Hosted on Acast. See acast.com/privacy for more information.

    32 min
  • Neglecting Customer-Centricity in a Digital World
    While there is a lot of emphasis on digital technology adoption, an area in which many organizations are failing is leveraging these technology innovations to genuinely improve the customer experiences of their digital solutions. In this podcast, Thomas breaks down this issue into three categories of failed customer-centric implementations: Neglectful Customer-Centricity, Lazy Customer-Centricity and Excessive Customer-Centricity.

    Hosted on Acast. See acast.com/privacy for more information.

    26 min
  • Why Digital Transformations Need Modeled APIs
    Application Programming Interfaces (APIs) are what make the moving parts of automation solutions connect and work together. In this podcast, we consult with API guru Erik Wilde, author of "Continuous API Management" and Digital Transformation Catalyst at Axway, on how we now need to approach the design and management of APIs in digital transformation environments. We discuss APIs for different communication protocols, the importance of APIs as business assets, and which traditional API practices may or may not still be relevant in a digital enterprise.

    Hosted on Acast. See acast.com/privacy for more information.

    39 min
  • How and Why Digitally Advanced Businesses Perform Better

    A new study by the BDC reveals surprising statistics about the current state of digital technology adoption in Canada. In this podcast, Thomas interviews Pierre Cléroux (Vice President, Research and Chief Economist of the BDC) who shares highlights of the study, as well as the primary insights he gained from this new research. Pierre further provides advice and guidance for companies still considering the move toward digital technology adoption.


    The study report can be downloaded here:  https://www.bdc.ca/en/about/analysis-research/digitize-now

    Hosted on Acast. See acast.com/privacy for more information.

    26 min
  • Top 5 Pitfalls of Digital Transformation (and How to Avoid Them)
    What are the biggest mistakes organizations make when carrying out a digital transformation? Thomas describes the most common pitfalls that can derail digital transformation efforts, and provides guidance on how to proactively avoid them. Topics include data bias, over-automation, resistance to digital culture and governance concerns.

    Hosted on Acast. See acast.com/privacy for more information.

    15 min
  • Top 6 Business Problems Solved by Digital Transformation
    How exactly does a digital transformation help a business? Thomas dives into this by describing the most common business problems that digital transformations are enabling organizations to overcome. Topics covered include enhancing customer-centricity, enhancing decision-making through AI-driven automation, and improving the agility with which organizations can adapt to unforeseen change.

    Hosted on Acast. See acast.com/privacy for more information.

    27 min

About Real AI & Digital Transformation

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Insights, opinions and expert perspectives about the ever-changing world of AI, digital technology and digital transformation. Brought to you in a concise, to-the-point podcast series by LinkedIn Top…

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