The big differentiator for agents will be those who have the skills to honestly and compassionate deliver news that isn’t always going to be great.

Topic – Am I cut out for this gig?

Mentor – Veronica Morgan

If you want to master the art of asking the tough questions start by asking yourself some.

Topic – Am I cut out for this gig?

Mentor – Veronica Morgan

John takes us through the 3 business models of risk, reward and reliance.  It is how you can accurately assess the health of your business.

Topic – Business Success

Mentor – John Knight and co-host Aimee Engelmann

The power of reflection is that we can see clearly what we might have missed on the way through.  The real mistake is made when we don’t take notice of those lessons.

Topic – Business Success

Mentor – John Knight and co-host Aimee Engelmann

By monitoring the operations of some of the country’s top businesses, John Knight and his team can clearly see what makes them so successful.

Topic – Business Success

Mentor – John Knight and co-host Aimee Engelmann

Should the value of a rent roll be solely determined by the income?  John Knight says that is not how it should be valued and in fact is not how it is happening now.  So what is it that influences the value?

Topic – Business Success

Mentor – John Knight and co-host Aimee Engelmann

Knowing the numbers is more than tracking the production – it can have to do with seeing the ‘waste’ in a business and eliminating it.

Topic – Business Success

Mentor – John Knight and co-host Aimee Engelmann

Why you seek feedback in the first place is to help you to improve so you need to be prepared to listen and take action.  That is approaching it positively.

Topic - Feedback - Good, Bad and Ugly

Mentor – Leanne Pilkington

It is important to think about where the feedback is coming from and even if you have asked for it.  How should you handle it when it comes from someone you don’t know and don’t respect?

Topic - Feedback - Good, Bad and Ugly

Mentor – Leanne Pilkington

It is sometimes called empathy but in reality it is developing the skill to actively listen.  Not listen to respond but listen to understand and then respond with action.

Topic - Feedback - Good, Bad and Ugly

Mentor – Leanne Pilkington