Kylie Davis is with us again today with more insights from the Inman Connect conference she attended recently. You will hear about where agents fit in to the new ways that property buyers will search and how we will pick up their information and communicate with them. It is an interesting look at the future.

All this week our special guest will be Kylie Davis from Core Logic who has just returned from the USA where she attended Inman Connect. Kylie gives us her major take aways and how she sees the future of the real estate experience for buyers, sellers and agents. Also today you’ll hear why a New South Wales conveyancer is warning buyers about seller generated property reports.

Outsourcing can do more than automated systems, it can be used to generate leads. This can be leads for listings or new managements and it’s a system that can be totally automated. Hear Stephen Atcheler talk about how this can happen in your business.

Steven Atcheler will describe today which parts of the business should be outsourced first. He talks about putting the systems in place and getting them to work on autopilot. He’ll talk about the platforms you can use to help set up what do you need and then monitor the progress.

It can’t be that simple. Sure there are some challenges with outsourcing but most of them will exist with you. Stephen Atcheler has seen outsourcing from both sides and he says it’s simply comes down to putting the systems in place and then integrating your team into the process.

Stephen Atcheler breaks down the outsourcing model to show how it works for both agents and companies. He says anything you can do on a computer can be outsourced.

Where do we start outsourcing? Probably the best place is to tell you a story about someone who has done it successfully in real estate. So successfully in fact, that Steven Atcheler now has his own outsourcing company based in the Philippines. Hear his story this week.

As agents we sometimes underestimate the true value of what we offer but in having said that we’ve also made a rod for our own back by not responding adequately to basic customer desire. That is the reason we’ve seen the growth in online lead generation companies. Now we have to pay them for what should be coming to us automatically.

Have you ever taken the time to study the impact on your income if you were to improve just two key areas of your business? Measure how long it takes to sell property and how successful you are at doing that and you will be surprised at the impact on your bottom line even a small improvement will make.

How consumers shop nowadays has changed totally. That includes how they find and buy property. The leads coming into a business from the digital world need to be well-managed and monitored.