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Welcome to Fi$H Factor, where multi-generational grit meets visionary hustle. In this episode, Mike Ungaro sits down with EOS Implementer Sara Stern to unpack what really makes family businesses work and what quietly tears them apart. From the complicated core value of “family” to generational friction, process resistance, and the difference between visionary and integrator thinking, this conversation dives into the real dynamics behind building a healthy, sustainable multi-generational company. Sara shares why EOS may have been built for family businesses all along, what actually breaks first, and how structure can strengthen both the business and the relationships inside it.

In this episode, you will learn about:

- Why “family” can be a dangerous or powerful core value depending on how it is defined

- What usually breaks first in a family business and how EOS brings clarity to roles

- The generational pattern that causes third-generation businesses to struggle

- How process resistance shows up and why writing things down matters

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