In this episode of Real People, Real Estate, Lindsay sits down with Taylor Robbins, Vice President, Business Banking Relationship Manager at M&T Bank, for a conversation that puts relationships at the center of commercial banking.
Taylor shares what it truly means to be a relationship banker and why trust, timing, and collaboration matter long before a business owner ever needs financing. Together, we unpack how commercial banking differs from residential lending, when homeowners and small investors should start thinking commercially, and where the gray areas often create confusion, especially with multi-family properties.
We also dive into Taylor’s experience as a powerhouse networker, woman, and young professional in Western Massachusetts. We talk candidly about building authentic relationships, showing up consistently for the local business community, and creating long-term success without being salesy.
And stay tuned to the end of the episode, where Taylor shares an exciting update on her latest community volunteer leadership accomplishment—another example of how she lives out her commitment to Western Massachusetts beyond banking.
Real people. Real relationships. Real estate on both sides of the lending conversation.