We brought together some of the best in ecommerce to talk about the hottest topic, SaaS pricing.

Todays conversation includes Sean Frank (Ridge), Taylor Holiday (Common Thread Co) and Tomer Tagrin (Yotpo). Moderated by Eric Dyck (DTC).

Join us for some real talk.

Timestamps:

00:00 Introduction and Mean Tweets

11:13 The Challenges of Software for E-commerce Merchants

28:45 The Role of Brand and Customer Experience

36:00 The Epiphany and Changes at Yotpo

43:24 Is SMS a more important channel than email?

52:57 The Future of SaaS and Pricing Integrity

01:00:07 The Role of Pricing in Customer Loyalty