We brought the crew back together.

Sean Frank (Ridge), Taylor Holiday (Common Thread Co.), and Tomer Tagrin (Yotpo), moderated by Eric Dyck (DTC), return for another round—this time tackling how SaaS, ecommerce, and consumer behavior are all being reshaped in real-time.

From the rise of AI to the fall of 2021 VC logic, this is a no-fluff conversation about what’s working, what’s not, and what’s next.

Timestamps:
00:00 Introduction and Setting the Scene

00:03 Casual Banter and Technical Setup

00:17 The Evolution of SaaS Pricing Dynamics

02:49 Challenges in SaaS Execution and Market Adaptation

05:58 The Changing Landscape of E-commerce and SaaS

08:46 The Impact of AI on SaaS and E-commerce

11:42 Navigating Tariffs and Profitability in E-commerce

14:41 The Future of SaaS: Opportunities and Threats

17:54 Defending Business Models in a Shifting Market

31:48 Diverse Business Models in Marketing Services

34:30 The Evolution of Brand Success and Cultural Relevance

37:17 The Impact of Gen Z on Business Models

40:24 The Future of Brands and Consumer Relevance

51:21 Adapting to Change in a Shifting Market

We brought together some of the best in ecommerce to talk about the hottest topic, SaaS pricing.

Todays conversation includes Sean Frank (Ridge), Taylor Holiday (Common Thread Co) and Tomer Tagrin (Yotpo). Moderated by Eric Dyck (DTC).

Join us for some real talk.

Timestamps:

00:00 Introduction and Mean Tweets

11:13 The Challenges of Software for E-commerce Merchants

28:45 The Role of Brand and Customer Experience

36:00 The Epiphany and Changes at Yotpo

43:24 Is SMS a more important channel than email?

52:57 The Future of SaaS and Pricing Integrity

01:00:07 The Role of Pricing in Customer Loyalty