In this episode, Tim, Tom and Dina enjoy a fantastic conversation with Tracy Downer, Customer Success Director at Nexthink. Together they explore Tracy's diverse career path, from finance to predictive modeling software, leading to her current role in tech. Tracy shares insights on working successfully with customers, embracing technology, and the evolving role of IT. The discussion also touches on challenges faced by women in tech, the impact of AI and automation, and the importance of culture in the industry. Tracy's favorite aspect of being a Nexthinker? The people.

Reality Bytes #40: Technology, Change and DEX Success (w/ Tracy Downer)

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.<br />If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.<br />Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.

Technology

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.<br>If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.<br>Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.

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Reality Bytes #40: Technology, Change and DEX Success (w/ Tracy Downer)

Reality Bytes #40: Technology, Change and DEX Success (w/ Tracy Downer)

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