Julia Graham, CEO of Airmic joins Jenny Screech of Howden and throws down the gauntlet to professional services firms, asking them to challenge their existing workplace culture and question whether this is causing problems with their recruitment and retention of talent.

Recruiting and retaining talent in the current environment is going to require many professional firms to think outside the box. Firms will need to be brave enough to do things differently, make changes to traditional recruitment and working models and the management of risk needs to adapt as part of this too.