Getting Ahead on Generative AI: Ep. 40 of Red Sky Fuel for Thought Podcast What You’ll Learn in This Episode:· How marketers and PR professionals can use generative AI to make our lives easier· Where we should not use generative AI from a legal or ethical perspective· How to strike the balance between being better with AI and being better than AI Now that the dust is settling on the AI maelstrom that’s raged for the past few months, our September episode looks at what we've learned about generative AI in particular: the good, the bad and the uncertain. Host Lara Graulich (https://www.linkedin.com/in/lara-graulich-910b27128/?originalSubdomain=uk) examines how artificial intelligence, or AI, has become a buzzword that elicits many emotions: wonder, excitement, confusion and anxiety, among others. As she says, “One thing is certain: This technology is here to stay, and it's important for us to understand it as marketing and public relations professionals.” To help you make out the full picture of generative AI today, we’ve divided this episode into two parts. First, Umbar Shakir, a partner and client director at Gate One (https://nyc.havas.com/gate-one/), gives us a whip-smart introduction to generative AI, what it's capable of and what its limitations are. In part two, we dig into the specific implications that generative AI has in the PR and marketing space. For this roundtable, we’re chatting with Rachael Sansom (https://www.linkedin.com/in/rachael-sansom-56782519/), CEO of Havas Red U.K., and Myrna Van Pelt (https://www.linkedin.com/in/myrna-van-pelt-a78472/), head of technology and business for Havas Red Australia. The episode begins with Umbar (pronounced “Amber”), who differentiates traditional AI from generative AI. Traditional AI, she says, is the ability of machines to mimic human intelligence to perform tasks and automate workflows. This is AI as we’ve known it; it’s what’s been around for decades, and it’s something technology consultants have been implementing for clients for a long time. However, when large language models began arriving over the past five years or so, generative AI stole the spotlight. With generative AI, trillions of bits of crowdsourced data can be used to synthesize new data. Does this new capability represent a threat to human creativity or to job security? No, says Umbar: “As marketers, your whole value add to customers is differentiation and personalization. Even though generative AI can generate content for us, you need the human brain to give the differentiation. And then you need the human heart and emotion. In all the marketing campaigns I've been involved in, an emotive response is really important to memorability. That comes from heart, and a lot of our emotional intelligence comes from our values, beliefs and moral judgments.