This week's episode of Lightblub Moments is part 2 of our Listening Series.   Reflective listening focuses attention on identifying what the other person has communicated and reflecting back to them what it sounds like they may want. It not only improves your communication but it also sends a message of acknowledgement. 

Steve talks about how this small daily practice can transform your relationships. Using reflective listening on small daily conversations can build in a habit of the practice so when a more challenging conversation occurs you have built up a strong muscle for when you really need it.

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