Reframing Conversations Podcast

Have you ever left a meeting thinking everyone agreed, only to discover later that concerns were never voiced?

In this episode, Dr Mel and Dr H explore why silence doesn't always mean agreement, the role of psychological safety in encouraging people to speak up, and how team culture influences open communication. You'll also learn practical ways to assess and strengthen psychological safety in your workplace.

Have you ever stayed silent in a meeting, not because you had nothing to say, but because you weren't sure how it would be received?

In this episode, Dr Mel and H explore how power, trust, and psychological safety shape workplace conversations. Discover how influence extends beyond job titles, why communication relies on shared responsibility, and how creating safe, respectful environments helps people speak up, engage, and be heard.

Have you ever walked away from a conversation thinking, “That’s not what I meant at all?” In this episode, Dr Mel and Dr H explores the communication process, why understanding the receiver matters more than simply delivering a message, and how social identity shapes workplace interactions. Drawing on insights from Workplace Conversations: The Essentials, you'll discover practical strategies for improving communication and reducing misunderstandings. Key takeaway: Communication isn't measured by what we say, it's measured by what the other person understands.

Social psychologist Bernadette Watson is a leader in the field of language and social psychology and health communication research. She discusses her new book, Miscommunication in Healthcare - solving a wicked problem.

Reframing Conversations explores the everyday conversations that quietly shape trust, safety, teamwork, and outcomes.

Mel discusses how better conversations create safer systems, stronger teams, and more meaningful work and how currently what we are doing regarding communication training, is not enough.

www.reframingconversations.com

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Dr Haida Luke (PhD) is an experienced educator, program facilitator and health-system practitioner with a strong background in interdisciplinary communication, leadership capability development and applied behavioural science. She holds a PhD from The University of Queensland and postgraduate qualifications in educational psychology and education, supported by more than two decades of work across healthcare, academia, government and large-scale system-improvement programs.

Medical Education and Sociology of Medical Habitus: “It’s not about the Stethoscope!” : Luke, H.: Amazon.com.au: Books