In this episode, we unpack a series of recent UK regulatory developments affecting advisers and wealth managers. Rachel and Vicky discuss the FCA’s latest messages to insurers on innovation and consumer trust, explore the regulator’s practical expectations around fair value across financial services, and reflect on the lessons from the restrictions imposed on Advantage Wealth Management. They also look at the latest complaint statistics from the Financial Ombudsman Service and the Bank of England’s decision to hold the base rate at 3.75%, drawing out what these changes mean for firms’ Consumer Duty obligations, systems and controls, and day-to-day client communications.