In this episode of the Channel Up podcast, Amiee Keenan interviews John Buccola, CTO of TMC, at the Convergence event in Miami. They discuss the integration of AI into TMC's business processes, the excitement surrounding the Convergence event, and upcoming product updates that aim to simplify AI for clients.

Topics of conversation:

• How TMC rebuilt every internal process with AI at the core
• Real examples of AI agents transforming daily operations
• Their excitement about Convergence returning after nearly 10 years
• New pre-built AI workflows coming in 2026

Chapters

00:00 Introduction to Convergence and AI Themes

01:26 AI Integration in Business Processes

04:49 Product Updates and Future AI Workflows

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