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Dr. Amy Lasater-Wille, Oliver Wyman's Director of Human Insights, shares how insurers can uncover unmet needs to best inform decision-making and create distinct customer experiences. We go ‘beyond the obvious’ as Amy talks about the power of human insights and offers examples of client experiences to help insurers tap into today’s growth opportunities. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
Join us, for our pilot Reinventing Insurance podcast episode with Michael Keany. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
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