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Reinventing Professionals
Reinventing Professionals episodes
- The Connection Between Customer Service and Client SatisfactionI spoke with Ryan Adams, the resort manager for the Chatham Bars Inn. We discussed the connection between customer service and client satisfaction, how technology is impacting client expectations, and the key elements of adding value.11 min
- The Connection Between Customer Service and Client Satisfaction
I spoke with Ryan Adams, the resort manager for the Chatham Bars Inn. We discussed the connection between customer service and client satisfaction, how technology is impacting client expectations, and the key elements of adding value.
11 min - Dispatch from the Masters Conference: What Vendors Can Do To Stand OutI spoke with Bruce Malter, the director of client engagement for eTERA Consulting at the 2017 Masters Conference in New York City. We discussed what vendors can do to stand out, how technology has normalized, and where the industry is headed.5 min
- Dispatch from the Masters Conference: What Vendors Can Do To Stand Out
I spoke with Bruce Malter, the director of client engagement for eTERA Consulting at the 2017 Masters Conference in New York City. We discussed what vendors can do to stand out, how technology has normalized, and where the industry is headed.
5 min - ILTACON 2017 - Centralizing Client Collaboration in Corporate TransactionsI spoke with Haley Altman, the co-founder and CEO of Doxly, a secure transaction management platform that centralizes checklists and reporting, and tracks documents, versions, and tasks, while automating signature management. We discussed the genesis of Doxly and the power of client collaboration at ILTACON 2017.6 min
- ILTACON 2017 - Centralizing Client Collaboration in Corporate TransactionsI spoke with Haley Altman, the co-founder and CEO of Doxly, a secure transaction management platform that centralizes checklists and reporting, and tracks documents, versions, and tasks, while automating signature management. We discussed the genesis of Doxly and the power of client collaboration at ILTACON 2017.6 min
- ILTACON 2017 – Centralizing Client Collaboration in Corporate Transactions
I spoke with Haley Altman, the co-founder and CEO of Doxly, a secure transaction management platform that centralizes checklists and reporting, and tracks documents, versions, and tasks, while automating signature management. We discussed the genesis of Doxly and the power of client collaboration at ILTACON 2017.
6 min - The Content-Driven Future of Legal MarketingI spoke with Montina Portis, the founder and CEO of Creative Internet Authority, a digital marketing company that specializes in video production and promotion for lawyers and law firms. We discussed the genesis of the Creative Internet Authority, why video is an important element of law firm marketing, the types of videos lawyers should create, and the future of legal marketing.12 min
- The Content-Driven Future of Legal Marketing
I spoke with Montina Portis, the founder and CEO of Creative Internet Authority, a digital marketing company that specializes in video production and promotion for lawyers and law firms.
12 min - ILTACON 2017: Developing a Conversation With Users of TechnologyI spoke with Chuck Cole, the director of client engagement for Lucid IQ, the maker of CaseManagerPro, at the 2017 ILTA Conference. We discussed how developing a conversation with users can enhance their experience with technology.5 min
About Reinventing Professionals
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The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and…
accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.