I spoke with Evyatar Ben Artzi, the Co-Founder and CEO of Darrow, a justice intelligence platform that leverages generative AI, legal experts, and technologists to uncover legal violations. We discussed “frictionless justice,” how law firms integrate AI into their practices, and how AI can fuel business development.

In this 30th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed reimagining knowledge management, disrupting the law firm business model, and more AI.

I spoke with Stephanie Goutos, the Lead Practice Innovation Attorney for the Employment & Labor Practice at Gunderson Dettmer, and Patrick DiDomenico, the founder of InspireKM Consulting and the Knowledge Management & Innovation for Legal Conference. We discussed the 2024 event, transitioning from practice to a career in knowledge management and innovation, and how the KM&I for Legal conference empowers professionals with practical skills. Register here and use the discount code ARIKAPLAN :)

I spoke with Jeff Lenning, the President of Excel University, a company that provides online Microsoft Excel training. We discussed the benefits of mastering Excel, common mistakes users make, time-saving tips every user should learn, and the effect of generative AI on the application.

I spoke with Joe Longtin, the Vice President of Customer Success, and Michael Okerlund, CEO at Cloud Court, the developer of Gibson Testimony Intelligence, an artificial intelligence-powered software platform that helps lawyers analyze and respond to court testimony in real time. We discussed how testimony intelligence differs from other litigation-related technologies for e-discovery, matter management, or trial presentations.

I spoke with Ramin Karbalaie, the Founder and CEO of NAIX, a software application designed to automate redaction and pseudonymization of large document sets with AI. We discussed how anonymization tools help organizations manage privacy restrictions and why interest in redaction has changed as privacy laws have become more prominent.

I spoke with Jonathan Stark, the Principal of the Stark Ops Group, a consulting firm dedicated to helping legal non-profits, small law firms, and corporate legal teams operate more efficiently and effectively.  We discussed trends shaping the future of legal operations and how generative AI is affecting the legal industry.

I spoke with Greg Ward, the Founder and Co-Managing Member of the Ward Law Group, a personal injury firm with offices in Miami, Orlando, and New York. We discussed the best practices for growing a personal injury practice, how law firm founders balance personal growth with their law firm's success, and ways that technology is changing the practice of law.

I spoke with Craig Robrock, the Assistant General Manager at The Wyoming Inn. We discussed the secret to taking advantage of a hotel's natural environment, how guest preferences have changed, and best practices for encouraging team members in various roles to collectively support a vacation property’s mission.

I spoke with Jody Glidden, the Founder and CEO of Postilize, a company leveraging generative AI to support business development for lawyers, accountants, and professional services firms. We discussed pitfalls that legal services providers should avoid in marketing, how the type of professional service that one provides affects the approach to marketing and business development, and ways that generative AI is affecting marketing and selling professional services.