In this 19th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed common global challenges in legal services and using International Women's Day to drive change.

I spoke with Jamie Berry, the President of Evolver Legal Services, an e-discovery and litigation support services company. We discussed how client service has changed with the emergence of generative AI, the most common challenges legal teams face in litigation, and the evolution of the practice of law.

I spoke with Al Hounsell, the Innovation Director at Norton Rose Fulbright in Toronto, who focuses on the application of artificial intelligence to legal practice, among other areas. We discussed whether to build or buy AI applications, the adoption rates of artificial intelligence in law firms, and the challenges of AI adoption that law firms must overcome.

I spoke with James Sherer, a partner at BakerHostetler, who serves as the co-leader of the Emerging Technology team of the firm's Digital Assets and Data Management Group, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI features for lawyers and legal professionals. We discussed how client expectations of communication with their lawyers have changed, the key to drafting effective AI guidelines, and how law firms are taking advantage of AI-empowered tools.

I spoke with Kevin O'Keefe, the founder and CEO of LexBlog, Inc., a legal blog publishing platform used by lawyers worldwide. We discussed the transformation of legal blogging, the effect of generative AI on the practice, and where blogging in legal is headed.

I spoke with David Cohen, a partner with Reed Smith and chair of the firm's Records & E-Discovery Group, as well as a member of the Emerging Technologies group, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI features for lawyers and legal professionals. We discussed how good writing and well-crafted positions affect the outcomes of bet-the-company matters, changes in the way lawyers communicate, and where litigators are taking advantage of AI-empowered tools.

I spoke with Karl Seelbach, the co-founder of Doyle & Seelbach PLLC, a law firm in Austin, Texas, and the founder of Skribe.ai, a software alternative to court reporting. We discussed how he balances managing a law firm and building a legal tech company, how generative AI affects the way litigators practice, and how litigation is evolving with technology.

I spoke with Mike Russell, the Head of Global Legal Operations for Expedia Group, Julie Richer, the Director of Legal Operations of Bath & Body Works, and Mori Kabiri, author of Legal Operations KPIs and founder of InfiniGlobe, a legal operations consulting firm. We discussed how metrics and KPIs in legal have evolved, metrics that legal operations teams should monitor, and best practices for integrating data analytics into legal operations.

In this 18th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed Legalweek 2024, solving problems with AI, and planning for Q2.

I spoke with Alaa Pasha, the CEO of Maptician, an end-to-end solution for law firm hybrid operations. We discussed the current state of remote and hybrid work in law firms, strategies that law firms are using to maximize their workspaces, mistakes they are making in managing and training their teams, and the future law firm operations given the rise of generative AI.