Some of the most sensitive and important relationships we encounter in our lives are those in the workplace. In this episode, Julie and Brian Sims interview their good friends Steve and Lydia Erdman. Steve is the owner of Texas Glass Restoration and Window Cleaning in Amarillo, Texas. Steve shares his experiences managing and building rapport with his employees and explains how building trust with your employees and adding incentives leads to a better work environment.

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EPISODE HIGHLIGHTS:

• Steve explains his workplace management experience.
• The key to success as a manager is to help equip your employees to be successful.
• A good manager will create a system of accountability with their employees for a productive workplace environment.
• Steve explains how a manager must own the decisions he makes.
• Brian explains how it is easier to maintain and keep the people that you have rather rather than to train new employees.
• Steve discusses the incentives he uses to create a happy and productive workplace environment.
• Be attentive to the needs of your employees. Listen to them.
• Steve and Lydia share stories of how they built trust and rapport with their employees.

For more information on Texas Glass Restoration and Widow Cleaning, visit their website at

https://www.texasglassrestoration.com/

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