Backorders have been wreaking havoc on supply chain for nearly two years and it appears that they are here to stay!  On this week's episode of the Power Supply podcast, Suzi Collins joins Hays Waldrop, Gary Skinner and Justin Poulin to talk about how her organization has developed processes to better manage backorders and give her team the confidence to work autonomously.  One secret: Never take a simple "No" without gathering more information.  Don’t forget to download the smart phone app for Apple or Android to access bonus content for select episodes including the workflow diagram developed by Suzi as we discussed on this show.

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