Live from IMC 2025, Patrick Heiser, Senior VP at JLL, joins Reliability Radio to discuss the practical implementation of Reliability Centered Maintenance Reengineered (RCM-R). Patrick explains how JLL utilizes the RCM-R roadmap—Assessment, Education, and Implementation—to streamline maintenance strategies without "boiling the ocean". The conversation covers the importance of starting with pilot programs, partnering with experts like Jesus Sifonte, and focusing on the human element to drive sustainable reliability across global accounts.