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Reminders, Payments, and Verifications…..Oh My!
Summary
In this episode of Sydology 101, the host discusses the upcoming case acceptance workshop in Omaha, Nebraska, and introduces Flex Dental Solutions, a dental software company. The conversation covers the mission of Flex, barriers to patient treatment acceptance, and how Flex’s tools can help dental practices improve communication, streamline workflows, and enhance patient experiences. Key features discussed include insurance verification, treatment planning, payment options, and automated reminders to re-engage patients. The episode emphasizes the importance of trust, clear communication, and financial options in increasing case acceptance.
Takeaway:
FlexDental aims to improve patient experience and support dental teams.
Building trust with patients is crucial for treatment acceptance.
Clear communication about treatment options is essential.
Financial concerns are a major barrier to treatment acceptance.
Flex offers tools for insurance verification and treatment planning.
Automated reminders can help practices follow up with patients.
FlexPay allows for easy payment processing and options.
The treatment planning module simplifies patient understanding of costs.
Personal connections with patients enhance trust and acceptance.
Flex’s customer support is responsive and helpful.
Chapters
00:00 Welcome to Sydology 101
03:36 Understanding FlexDental’s Mission
05:26 Barriers to Treatment Acceptance
09:53 How Flex Can Help Practices
13:34 Flex Treatment Planning Module
21:15 Payment Options and FlexPay
25:24 Re-engaging Patients for Treatment
32:20 Connecting with FlexDental
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By Sydney RobinsonSummary
In this episode of Sydology 101, the host discusses the upcoming case acceptance workshop in Omaha, Nebraska, and introduces Flex Dental Solutions, a dental software company. The conversation covers the mission of Flex, barriers to patient treatment acceptance, and how Flex’s tools can help dental practices improve communication, streamline workflows, and enhance patient experiences. Key features discussed include insurance verification, treatment planning, payment options, and automated reminders to re-engage patients. The episode emphasizes the importance of trust, clear communication, and financial options in increasing case acceptance.
Takeaway:
FlexDental aims to improve patient experience and support dental teams.
Building trust with patients is crucial for treatment acceptance.
Clear communication about treatment options is essential.
Financial concerns are a major barrier to treatment acceptance.
Flex offers tools for insurance verification and treatment planning.
Automated reminders can help practices follow up with patients.
FlexPay allows for easy payment processing and options.
The treatment planning module simplifies patient understanding of costs.
Personal connections with patients enhance trust and acceptance.
Flex’s customer support is responsive and helpful.
Chapters
00:00 Welcome to Sydology 101
03:36 Understanding FlexDental’s Mission
05:26 Barriers to Treatment Acceptance
09:53 How Flex Can Help Practices
13:34 Flex Treatment Planning Module
21:15 Payment Options and FlexPay
25:24 Re-engaging Patients for Treatment
32:20 Connecting with FlexDental