Remote Teams to Leverage Growth/Reduce costs - Support DDS

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This week, Dr. Glenn Vo sat down with Brenda McNulty, Dental Group Director at Support DDS.Brenda McNulty has played a multitude of roles in the dental realm for over 20 years. But for the last ten years, Brenda has settled on working as a dental consultant for Support DDS.Early on in her career, Brenda realized that many dentists weren’t happy when they tried to delegate dental roles to employees from outsourcing agencies. The virtual team members were hard to work with, bills would constantly fluctuate, they were difficult to onboard, or worse.Eventually, Brenda found a hero in Support DDS. In fact, she was so happy that she began sending dental professionals their way. Eventually, they up-and-offered her a full-time job.Support DDS’s facility in Zimbabwe is a lot like an office setting in a first-world (org charts, supervisors, military-grade IT security, etc.).While every employee technically works virtually, they’re actually connected to a computer within your practice walls. If you wanted to, you could even watch their every keystroke.Brenda trains employees herself—insurance verification, scheduling patients, basic communication skills; you name it.Support DDS allows you to customize the training of your virtual team member. You can teach them how to do things your way without outsourcing nor insourcing.Support DDS charges a flat fee; don’t worry about any nickel-and-diming. With no contract involved, you’ll get a remote team with no contractual obligations.Your front office can focus on patient experience and become more productive than ever. Even better, you’ll be providing your virtual workers with an income that might be able to support entire families.Support DDS offers an ethical route for outsourcing. Their staff is highly educated with limited opportunities for employment in Zimbabwe, where most can’t find a way to get paid in U.S. dollars, get healthcare benefits, or commute to work.Support DDS offers a “win-win-win.”—they aren’t about the money; they’re about creating jobs for underprivileged folks. They even donate 51% of their earnings!Vo has seen Support DDS in action, from DSOs to boutique FFS practices.Learn about:What tasks are slowing you down that could be outsourced to a virtual team member?What makes Support DDS better than the other outsourcing companies?What tasks can you delegate to one of Support DDSs virtual team members?And more!

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