Ever experience the embarrassment of forgetting someone’s name? They’re chatting to you and while you remember their face, you struggle to recall where and when you met them. All the while, you’re not really listening to what they’re saying.

If so, then you'll want to tune into this episode packed with some great tips. 

You can also check out the blog at https://replacingawkwardnesswithawesomeness.com/. 

I have a confession.....Poor customer service drives me bonkers. And I know I'm not alone.  BUT is it really the entire fault of the person serving us? Could we, as customers, help make the experience better? 

Tune in as I share some tips on how to do this.....and replacing an awkward exchange with an awesome one. 

Want to read more about it? Check out the blog which includes links to studies: http://bit.ly/2YPKuNz

Here are some Conversation Sparkers too, from the fabulous Vanessa Van Edwards of the Science of People: http://bit.ly/2YR514C

Want to share some of your experiences or tips? We'd love to hear from you!  Why not leave us a voice message here on the podcast at http://bit.ly/2OwHh1B or drop us a message on the Facebook page http://bit.ly/2JoSZXI or email [email protected]. 

Ever wondered when to join a conversation at a social or networking event?  

Tune in to find out how....it may not be what you're expecting. 

You can check out the video and article here: http://bit.ly/2EWziWG

You know those days when you feel bloated, self conscious.....generally blah and crappy all due to feeling bloated or dare I say it having a 'fat day'. 

Tune in for some easy styling tips to beat it and look and feel confident and awesome. 

For the blog and images: http://bit.ly/2Z0mm7r

For some great ways to wear scarves: http://bit.ly/2YXrN7a

Stay awesome! 

How good do you think you are at reading what someone's feeling? 

Good, average or shocking....either way, you'll want to tune into this episode where we discuss clusters of body language cues and why they matter, and help, with averting awkward moments personally and professionally. 

Ever wondered if people you're talking to are actually interested in what you're saying or just being polite? 

Tune in to find out two body language cues indicating genuine interest in you and the conversation, and how to use them to your advantage too. 

They may not be what you're expecting either.....

PS: Here's the link to the blog and spectrum: http://bit.ly/2Jk4m3g or at www.nickymcmillan.com.au. 

Ever been asked if you’re feeling okay? Or a person suggests you look tired or thought you were actually older? 

Then there are those times when people comment how well, relaxed you look. 

Yes? 

Well, there’s a strong chance the colours you’re wearing are influencing those impressions of you. 

Tune in to find out more and some handy tips. 

You can find the blog here or at www.nickymcmillan.com.au.

Ever been told to 'fake it til you make it'? 

You see, while we may think we can control how we feel, we’re actually showing it. And others can pick up on it. 

What to do? Work out your THRIVE and SURVIVE places – a cool hack by human behaviour investigator Vanessa Van Edwards. 

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SHOW NOTES

As promised, you can read more about thriving and surviving socially, tips, and the science of emotions (including the body map) here.  http://bit.ly/2EfqYM9 

Vanessa's best-selling must-read book Captivate can be purchased at any good book store, online or audio version. 

Stay tuned for more great hacks in future episodes.