Are sales up this month? Have we produced more product this week than last week? Did we exceed our KPIs? Understanding how we’re performing against targets is a fundamental measure and is often reported using visual signals – green for ‘we’re doing great’, red for ‘we have a problem’.

But what this system doesn’t tell us is how our performance is varying over time. Join PMI Director Consultant Warren Knight, as he talks about common cause variation, and how responding to every signal can lead to increased inconsistency and frustration in your processes.


More resources on this topic:

• Accelerate Your Performance: Tools for Rapid Problem Solving
• Drive Your CI Performance with AI
• Maximising Inputs; Fuelling Growth; Balancing Value – PMI’s Managing Partners Discuss

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