Reputation Town

We're very fortunate this week to have an exceptional panel of crisis communicators with us to break down the Hockey Canada scandal. Joining John and Warren this week are Alberta-based media trainer Grant Ainsley, Alberta-based crisis expert Shawna Bruce and US-based crisis expert podcast host and TikTok celeb Molly McPherson. We hope you enjoy this conversation!

PR and crisis response expert Molly McPherson joins us this week to discuss five stories in the media, including the latest developments in the Lisa LaFlamme termination, the rapid rise and cancellation of Andrew Tate, Finnish PM Sanna Marin's response re: the leaked partying video, Rogers' heavily redacted report and Canadian Olympic gold medalist Marnie McBean's stand re: Hockey Canada.

In this episode, we look at three recent stories through the lens of public relations and reputation management: The CEO who posted a crying selfie after firing two employees, the serious allegations against Dan Price and, of course, the media story that has dominated Canadian headlines this past week, the PR firestorm that Bell Media has found itself in after terminating the face of their nightly news broadcast, Lisa LaFlamme.

In this episode, we do a bit of a deep dive into Rogers' handling of the communications elements of its recent, massive service outage. 

Is an institution such as a university or hospital ever required to remove the name of a large donor from one of their buildings? Mackenzie Health found itself facing this question earlier this week. And as the battle between LIV Golf and the PGA heats up, what are the reputation implications for the various parties? In the wake of a troubling attack on the Toronto Transit System, John and Warren chat about the TTC's public statement and whether or not it hits the mark. And there's also a little feel-good story for all you animal lovers. 

In this episode, John and Warren talk about the media relations aspects of the recent Ontario election, the fallout from the Johnny Depp trial and the implications of companies that ignore media requests when there's a crisis taking place. Why do so many companies do it? Is it a smart call? And if not, what should they be doing instead?

In this episode, Warren and John ramble about a few of the reputation management stories in the news these past few weeks, including the controversy around Freshii's new offshore, virtual cashier, short-lived CNN+, the reputational impacts of the Johnny Depp/Amber Heard defamation trial and Dolly Parton's impeccably cultivated reputation. 

In this episode, we talk about the reputational aspects of the recent incident between Will Smith and Chris Rock at the Academy Awards. 

In this episode, John and Warren ramble about who's winning the PR war in Ukraine, the CEO who lost his job after making sexist comments at a conference, the Pay Gap App and what tech like this means for public-facing organizations, the Disney vs. DeSantis controversy and former NHL referee Tim Peel's tweet one year after losing his job to a hot-mic gaffe. 

This week, John and Warren chat about the controversy around one of the All-In podcast's hosts, the Terry Fox Foundation's response to protestors messing with the Terry Fox statue in Ottawa and, of course, the ongoing saga involving Spotify, Joe Rogan, Neil Young, etc.