Reroute Reflections

In this episode of Reroute Reflections, Andrew Ourique is joined by Perry Gordon, Organizational Change Manager at M&T Bank, to explore what organizations can learn from M&A, enterprise transformation, and the people side of change.

Drawing on his experience supporting change within the financial services industry, Perry shares lessons from M&A and organizational transformation—including the challenges of integrating cultures, breaking down silos, and building the capabilities organizations need to navigate change successfully.

Together, Andrew and Perry discuss why transformation starts with people, the importance of leaders modelling the right mindsets and behaviours, and why organizations should build these foundations before major change begins. They also explore the connection between engagement and innovation, the value of experimentation, and why curiosity can be one of the most powerful tools for change practitioners and leaders.

Whether you're leading transformation, supporting an integration, or helping an organization build its capacity for change, this episode offers practical lessons for navigating complexity with confidence.

Why do so many people feel stuck at work, even when they have a good job on paper?

In this episode of Reroute Reflections, Andrew sits down with Anna Moritz-Kelm to talk about what happens when work no longer feels like it fits.

Anna recently stepped away from her corporate career to pursue her passion for becoming a therapist, and in this conversation, she shares what led her to that decision, what it felt like to recognize the disconnect, and why change often comes down to a choice between what hurts and what hurts worse.

Andrew and Anna also discuss a stat that should make every leader pause: 69% of workers say they would leave their job if they could.

Together, they explore what may be sitting underneath that feeling, including burnout, work conditions, leadership, culture, boundaries, career growth, and the pressure many people leaders are facing.

This conversation is not about telling everyone to quit their job. It is about getting more honest about what our relationship with work is trying to tell us, and what leaders and organizations can do to create better conditions for people to stay, grow, and feel well at work.

In this episode, we cover:

• Why so many people may feel stuck at work
• Anna’s decision to step away from corporate and pursue therapy
• The difference between leaving a job and understanding what no longer fits
• Why leaders need to model the behaviour they want from their teams
• How remote work has blurred boundaries for many employees
• The pressure organizations place on people leaders
• Why job architecture and leadership development need to work together
• Why change management experience applies far beyond change projects

Listen now to Why So Many People Feel Stuck at Work (And What to Do About It).

Most organizations don’t struggle with change because they lack tools.

They struggle because they’re solving the wrong problem.

In this episode of Reroute Reflections, Andrew is joined by Sean Speake, a learning and development leader with deep experience in instructional design, facilitation, and workplace learning.

Together, they explore the overlap between learning and change management, and why both disciplines often fall into the same trap: defaulting to activity instead of focusing on outcomes.

This conversation challenges common assumptions about training, onboarding, and performance, including how we measure success and where organizations actually create impact.

A key theme throughout the episode is the importance of curiosity, asking better questions, and creating space for real conversations.

In this episode of Reroute Reflections, we flip the script.

Andrew Ourique takes the guest seat as Rebecca hosts a candid conversation on the trends shaping change management in 2026 and what leaders need to unlearn to keep up.

Together, they reflect on which 2025 predictions actually materialized, where organizations are still falling short, and why AI adoption alone is not the answer. Andrew shares why treating AI like a product, not a tool, is critical, how leadership readiness and psychological safety directly impact change outcomes, and why coaching is becoming a core pillar of effective change strategies.

The conversation explores:

• Why first movers in AI often struggle to find real value
• The growing gap between enterprise change and individual experience
• How change fatigue quietly derails transformation
• Why curiosity, not control, is the leadership skill that matters most in 2026

This episode is a practical, honest look at the human side of change and a reminder that sustainable transformation starts with how leaders show up, not just what they implement.

Bad hires do not just cost money. They slow teams down, erode trust with existing employees, and quietly derail transformations long before leaders realize what is happening.

In this episode of Reroute Reflections, Andrew Ourique is joined by Joshua Hill, Co-Founder of SuperHired and VP of People & Culture at Tier 11, to unpack the true cost of a bad hire and why most companies continue to ignore it. Drawing on lessons from his time as an Army Infantry Captain, the conversation reframes hiring as the first and most critical part of the employee experience.

Together, they explore why hiring should be treated like product marketing, how poor discovery leads to costly downstream impacts, and why getting the right person in the seat at the right time is foundational to culture, performance, and change success.

In this episode of Reroute Reflections, host Andrew Ourique sits down with Chinkal Patel, partner at Mantrax Software Solutions, to demystify the world of AI and its impact on organizations. Together, they explore what it really takes to implement AI-driven change successfully.

In this episode of Reroute Reflections, host Andrew Ourique welcomes special guest Dr. Rick Mason, Associate Professor of Finance at Dalhousie University and acclaimed author of "It's Not Complicated: The Art and Science of Complexity in Business." Together, they dive deep into the world of complexity theory, exploring how organizations can better navigate change by embracing uncertainty, adaptability, and empathy.

Whether you’re a leader, change manager, or simply curious about how to thrive in complex times, this episode offers valuable perspectives and actionable takeaways. Don’t miss this engaging discussion on the art and science of navigating change.

Join host Andrew Ourique for a special episode of Reroute Reflections as he welcomes his first guest of the season, Yvonne Thevenot—a trailblazer in change management and independent consulting. Together, they dive deep into what it takes to navigate change, build credibility and trust as an external consultant, and foster meaningful relationships.

In this episode of Reroute Reflections, Andrew and Becca dive deep into the topic of burnout—what it looks like, how it shows up differently for everyone, and why it’s so important to recognize and address it before it takes over. They share personal stories from their careers in consulting, sport nutrition, and healthcare, highlighting the cyclical nature of burnout and the importance of self-awareness.

Key Discussion Points:

• The signs and symptoms of burnout, including emotional exhaustion, irritability, and loss of motivation.
• Why burnout isn’t just “fixed” by a vacation, and how it can be a recurring challenge.
• Personal experiences with burnout, including the impact on work, home life, and mental health.
• The importance of setting boundaries, learning to say no, and prioritizing mental health.
• Practical strategies for managing workload, including calendar blocking, using a Kanban board, and setting non-negotiable “guiding principles.”
• The value of therapy, mindfulness, and self-reflection in recovery and prevention.
• How to communicate boundaries and say no effectively, referencing the book “The Art of Saying No” by Damon Zahariades.

Recommended Resource:

• Book: The Art of Saying No by Damon Zahariades – actionable advice for reclaiming your time and energy.
• Tool: Andrew shares a Miro template he created for goal setting and planning, using a Kanban board to prioritize and track tasks, breaking down big goals into tactical, manageable tasks.

Connect with Us:

• Instagram: @rerouteinc
• LinkedIn: Andrew Ourique, Becca Ourique, Reroute Consulting
• Email: [email protected] / [email protected]
• YouTube: RerouteConsulting

Call to Action:

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Thank you for listening! Until next month, don’t be afraid to reroute.

In this episode of Reroute Reflections, hosts Andrew and Becca discuss the increasing adoption of AI across organizations and its implications on change management. They delve into how AI is reshaping ways of working, team dynamics, and decision-making processes. They address pressing questions about the human side of AI integration, including concerns about empathy, trust, and job security. The hosts also introduce a new segment called 'Change in the Wild,' where they analyze a recent article on AI's impact on tech job cuts and explore the phenomenon of cognitive offloading. A listener question about overcoming resistance to AI adoption in the workplace is answered, providing practical advice for change managers. Andrew also shares a personal story on rerouting his fitness goals, drawing parallels to managing organizational change. The episode wraps up with a book recommendation, 'It's Not Complicated' by Rick Nason, which offers insights into managing complex problems involving people.

Referenced in this episode:

📄 Read the full article: The Human Side of AI

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