Suneet dives deep with Michael Gillies, team leader of Gillies Team Real Estate. Michael shares how he evolved from grinding 160 days straight to building a scalable, tech-empowered business that prioritizes both performance and personal freedom. Learn how Michael recruits 1,000+ agents using a twice-weekly Zoom strategy, the tools he swears by (Sisu and Follow-Up Boss), and his real talk on leadership, burnout, and building a team culture that lasts. Whether you're stuck at five agents or looking to double production, Michael’s insights on team growth, automation, and legacy-building will fuel your next level.

Chapters:

• 00:00:00 – A Brutally Honest Start: 160 Days Without a Break
• 00:00:27 – Kicking Off the Reside Platform with Fire
• 00:00:42 – Meet Michael Gillies: Scaling Teams, Leading Legacies
• 00:00:56 – The Zoom Strategy Fueling Explosive Agent Recruitment
• 00:01:42 – Free Licenses, Real Talk & Winning with Indeed Ads
• 00:07:33 – From Parents’ Business to Powerhouse Team Leader
• 00:15:07 – The Tech Stack That’s Changing the Game
• 00:17:54 – Why Standing Still Isn’t an Option: Recruit or Fall Behind
• 00:20:55 – The Raw Truth About Burnout, Family & Real Estate Life
• 00:22:52 – Wrap-Up: How to Connect with Michael & Keep Growing

Links and Resources:

• Reside Platform
• Reside Platform Website
• Michael on LinkedIn
• Website

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet talks with Andrea Crouch—co-founder of The Crouch Group in Phoenix, Arizona—about how she built one of the top-performing real estate teams in the state without using paid leads or ads. Andrea shares her journey from being a stay-at-home mom to becoming a real estate leader alongside her husband Brian. She dives into how the 2008 market crash shaped her approach to service and resilience, and how relationship-based business can still scale when done with intention. Perfect for team leaders seeking smart, soulful strategies for growth.

Chapters:

• 00:00:00 – Let’s Dive In: Kicking Off with Suneet and Andrea
• 00:00:24 – From Stay-at-Home Mom to Real Estate Powerhouse
• 00:01:04 – Early Hustle: Struggles, Setbacks & Surprises in Real Estate
• 00:02:08 – Chaos & Courage: How Andrea Tackled the 2008 Crash
• 00:02:41 – Zero Ads, All Heart: The Referral-Only Business Model
• 00:05:42 – Growing Pains: First Hires and the Real Lessons That Came With Them
• 00:08:30 – Scaling Smart: Andrea’s Go-To Strategies for Building a Strong Team
• 00:10:24 – Team Culture, Weekly Meetings & Making Noise on Social
• 00:18:42 – Vision, Values & Building a Legacy That Lasts
• 00:22:30 – Parting Wisdom + How to Connect with Andrea

Links and Resources:

• Reside Platform
• Reside Platform Website
• Andrea on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet sits down with master sales trainer and NLP expert Joel Rico to unpack the true art of real estate communication. Drawing from his engineering roots and a deep background in neurolinguistic programming, Joel shares powerful frameworks and real-life strategies to overcome objections, build instant rapport, and elevate your closing rate—without feeling pushy or salesy. Whether you're negotiating price reductions, handling skeptical clients, or leading high-performing teams, this episode offers tactical insight and mindset shifts to help you scale your business and reclaim your time. Expect real talk, powerful analogies, and a peek into how language truly drives results in real estate.

Chapters:

• 00:00:00 - Why Great Communicators Win in Real Estate
• 00:00:32 - Meet Joel Rico: A Powerhouse Guest Joins the Show
• 00:01:26 - From Engineering to Empire Building: Joel’s Unexpected Path
• 00:05:39 - NLP Demystified: The Secret Sauce Behind Influence
• 00:08:29 - Real Rapport: How to Instantly Connect with Any Client
• 00:18:09 - Unlocking Minds: The Magic of Leading Clients to “Aha!” Moments
• 00:20:43 - Think Like a Buyer, Speak Like a Seller: Bridging the Gap
• 00:22:11 - Rapport 2.0: Subtle Shifts That Create Massive Trust
• 00:26:08 - Conversations That Convert: Why Words Matter More Than Ever
• 00:27:53 - Agreement Language: Win the Deal Without the Debate
• 00:31:44 - Real Results: Why Joel’s Students Call This “The Best Training Ever”
• 00:32:33 - Objection Handling Framework: The 5-Step Script That Works Every Time
• 00:37:44 - A Final Word: Tools, Takeaways, and What’s Next

Links and Resources:

• Reside Platform
• Reside Platform Website
• Joel Rico - Website

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet sits down with Maui real estate icon Dano Sayles, the founder and CEO of The Sayles Team. With over 41 years in the business and a luxury portfolio that includes billionaire enclaves in Makena, Dano shares how he built—and rebuilt—a thriving real estate business that aligns with his values of personal freedom, wellness, and global adventure. From representing artisan-crafted estates to mentoring the next generation, Dano reveals how he reignited his passion, scaled into the ultra-luxury segment, and how the Reside community played a pivotal role in his resurgence. If you're a growth-minded team leader or broker looking for sustainability, lifestyle balance, and next-level results—this is the episode you don't want to miss.

Chapters:

• 00:00:00 – Welcome to the Island Vibe: Suneet kicks things off
• 00:00:23 – Meet Dano Sayles: Maui’s Luxury Real Estate Leader
• 00:00:54 – How a California Kid Built a Real Estate Empire in Paradise
• 00:02:11 – From Burnout to Breakthrough: Rekindling Passion After 40 Years
• 00:03:26 – Selling Paradise: Inside Maui’s Ultra-Luxury Market
• 00:05:24 – Leading the Sayles Team: Family, Focus, and High Performance
• 00:07:50 – Letting Go to Level Up: Why Delegation Fuels Growth
• 00:08:21 – Unleashing Potential: Dano’s Life-Changing Tony Robbins Experience
• 00:13:56 – Centered and Grateful: Meditation, Mindset, and Morning Rituals
• 00:15:31 – Marketing with Aloha: Leveraging Tech to Elevate Brand Presence
• 00:19:41 – Dano’s Wisdom Drop: Advice for Agents and Vision for What’s Next
• 00:22:16 – Closing Words: Connect with Dano and Keep the Fire Lit

Links and Resources:

• Reside Platform
• Reside Platform Website
• Dano on LinkedIn
• Maui Real Estate

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Real estate professionals spend countless hours and dollars generating leads, but why do so few convert? In this episode, Steve Gerten, CEO of Agent Legend, breaks down how lead intelligence is revolutionizing the industry by helping brokers, agents, and mortgage pros identify and prioritize the right leads. Discover how AI-driven predictive analytics and third-party data integration can drastically improve conversion rates while cutting operational costs. Learn how to maximize your CRM, eliminate wasted outreach, and create a system that delivers sustainable, scalable business growth. If you're tired of low conversion rates and want a smarter approach to lead follow-up, this episode is a must-listen.

Chapters:

• 00:00:00 - Why Your Leads Aren’t Converting
• 00:00:41 - Meet the Expert Behind High-Conversion Strategies
• 00:01:34 - Lead Intelligence: The Key to Smarter Sales
• 00:04:22 - How to Stop Guessing and Start Closing Deals
• 00:06:01 - Maximize Sales Without Wasting Time on the Wrong Leads
• 00:08:00 - Unlocking the Power of Big Data in Real Estate
• 00:15:06 - Custom AI Models That Predict Your Next Deal
• 00:16:53 - Why Context Matters When Analyzing Lead Data
• 00:17:18 - Lead Scoring Done Right: Focus on Buyers Who Are Ready
• 00:18:03 - The Secret Weapon: Third-Party Data That Gives You an Edge
• 00:18:51 - How to Make Your Sales Team 10x More Effective
• 00:20:40 - The Human Factor: Using Emotional Intelligence to Win Deals
• 00:20:58 - Expansion Playbook: M&A and Ideal Customer Targeting
• 00:21:25 - Your CRM is Gold—Here’s How to Use It Better
• 00:28:48 - What’s Next? The Future of Lead Generation
• 00:32:01 - Final Takeaways to Implement Today

Links and Resources:

• Reside Platform
• Reside Platform Website
• Steve Gerten on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Struggling to get your agents to consistently show up and take action? In this episode, Lauren Holland sits down with Mie Yamashita, Director of Team Productivity at Reside, to break down the psychology behind agent disengagement. Together, they explore why accountability isn’t about micromanaging—it's about setting clear expectations, reinforcing standards, and fostering a culture of trust and ownership. From overcoming fear and self-doubt to implementing effective systems that drive results, this conversation delivers actionable insights you can immediately apply to your team. Whether you’re a team leader, coach, or real estate professional, this is the leadership episode you don’t want to miss! 

Chapters:

• 00:00:00 - Kicking off with leadership, accountability, and what makes agents tick
• 00:00:28 - The real reason your agents aren’t showing up—and how to fix it
• 00:01:18 - Meet Lauren & Mie: Your guides to building a high-performing team
• 00:01:45 - Why agent engagement is one of the biggest headaches in real estate
• 00:02:16 - The secret to unlocking agent productivity (hint: it’s not just hard work)
• 00:03:41 - Fear and overwhelm: The hidden roadblocks killing your agents' success
• 00:06:52 - Why some agents ghost you—and how to bring them back in
• 00:11:37 - The fine line between accountability and micromanaging
• 00:13:39 - Real-life agent transformations: What actually works
• 00:16:27 - Setting expectations that agents can’t ignore
• 00:21:58 - Stop letting your agents fail—why tough love is the best love
• 00:24:08 - Strong boundaries = better results. Here’s how to enforce them
• 00:25:05 - How to build trust so your agents actually listen
• 00:26:17 - What to do when your agents keep skipping meetings
• 00:28:08 - How to create a culture where agents WANT to show up
• 00:29:22 - The key activities that separate top agents from the rest
• 00:32:41 - Are leads overrated? What really makes a team valuable
• 00:39:00 - No more excuses! Systems that drive real agent success
• 00:43:33 - Final takeaways: Leadership, recruiting, and scaling like a pro

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn
• Lauren on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

In this episode, Suneet and Reed Floren are exploring the wild future of AI in real estate, debating whether robots and AI will replace realtors or just change the game completely. From AI-powered home tours to ranking in search results without even knowing how, they break down what’s coming, what’s already here, and where the opportunity really is. They even put ChatGPT to the test live, questioning who really ranks as the top realtor and how AI decides what’s true. Plus, Reed shares his experience with driverless Waymo taxis and why AI is already running parts of our lives—whether we realize it or not. Buckle up for a real, unfiltered convo on AI, marketing, and what’s next.

Links and Resources:

• Reed Floren: https://www.reedfloren.com 
• Reed on Instagram: https://www.instagram.com/reedfloren 
• Reed on LinkedIn: https://www.linkedin.com/in/reedfloren 
• Reed on YouTube: https://www.youtube.com/@ReedFloren

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Nick McLean welcomes Mie Yamashita, Head of Productivity at Reside, back to the show to break down why easy deals are dead—and why that’s actually a good thing. They dig into the reason agents struggle: skill gaps that go unchecked. Nick and Mie explain why no one is above sharpening their sword, how daily roleplay should be a non-negotiable, and why even top agents need to drill objections, negotiations, and closings like elite athletes. They also call out the biggest mistake experienced agents make—thinking they’ve “arrived” and no longer need training. If you want to sell more homes, win in a tougher market, and get better every single day, this episode is for you.

Chapters:

• 00:00:00 - Sharpening the Sword: Why Improvement Never Stops
• 00:00:41 - Welcome to the Arena: Reside Platform Podcast Begins
• 00:01:13 - The Secret Weapon of Top Agents: Role Play
• 00:02:16 - Beyond the Basics: Role Play That Actually Works
• 00:06:29 - Turning Training Into a Game: Role Play That Sticks
• 00:13:18 - When Theory Meets Reality: Role Play in Action
• 00:20:19 - Embracing Discomfort: Why Struggle Creates Strength
• 00:23:49 - Do It Again: The Power of Repetition in Mastery
• 00:28:38 - Sales as a Language: The Art of Learning to Close
• 00:30:10 - Missed Opportunities: Why Agents Struggle to Close
• 00:36:12 - The 400-Hour Rule and Final Thoughts on WInning

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Suneet sits down with his longtime friend and industry powerhouse Barry Jenkins for a raw, insightful, and entertaining conversation about real estate, leadership, and personal growth. With 26 years in the business, an 80-agent team, and a bestselling book, Barry shares what actually moves the needle in sales, why agents are throwing away perfectly good leads, and how being "too nice" is holding them back. They also dive into AI’s impact on real estate, the importance of mindset shifts, and why Barry's fitness journey completely transformed his approach to business. Of course, there’s no shortage of laughs, storytelling, and the kind of brutally honest insights that make this episode a must-listen for anyone in real estate, sales, or leadership.

Chapters:

• 00:00:00 - Choosing Growth Over Destruction
• 00:01:00 - A Snack Addiction and an Awakening
• 00:01:19 - 26 Years, 80 Agents, and a Bestselling Book
• 00:02:10 - The Accidental Impact of Mentorship
• 00:03:45 - Why ‘Too Nice’ is Ruining Your Sales
• 00:06:35 - Writing a Book When You Barely Passed English
• 00:09:15 - Why Agents Think Leads Are ‘Bad’ (And They’re Wrong)
• 00:13:00 - Personal Growth, Mindset Shifts, and Hard Truths
• 00:18:41 - Faith, Journaling, and the 600-Page Habit
• 00:19:32 - Rock Bottom, Resilience, and Rebuilding Stronger
• 00:21:56 - How Fitness Forced Me to Level Up in Business
• 00:23:02 - Real Estate Battles, AI Takeovers, and What’s Next
• 00:24:44 - The Secret to Beating Plateaus (in the Gym and Business)
• 00:25:46 - Lifting Heavy, Failing Hard, and Winning Big
• 00:27:03 - Business is a Sport—And I Play to Win
• 00:31:35 - Hidden Revenue Streams Most Agents Ignore
• 00:35:10 - Kyrie Irving, Unexpected Moments, and The Art of Awareness

Links and Resources:

• Reside Platform
• Reside Platform Website
• Barry on LinkedIn
• Website
• Too Nice for Sales
• Instagram

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!

Jessica Boswell isn’t just another top-producing Realtor—she’s a powerhouse leader, a relentless recruiter, and a coach with a no-BS approach to building a real estate empire. In this episode, she tells us her journey from scientist to real estate leader, why she’s all-in on LPT Realty, and how she’s scaling her team with high standards and even higher expectations. She and Suneet get real about accountability, leadership, and why most agents are failing (and how to avoid it). If you’re in real estate, thinking about leading a team, or just need a dose of straight talk—this one’s for you.

Chapters:

• 00:00:00 - "If You Can’t Hold People Accountable, You Have No Business Leading" – Jessica Sets the Tone
• 00:01:05 - From Scientist to Top Realtor – Jessica’s Wild Career Shift
• 00:01:48 - Lessons from Two Teams – What Worked, What Didn’t, and What She Stole for Her Own Team
• 00:03:16 - Becoming a Coach at Reside – What It Means and Why It’s a Big Deal
• 00:05:56 - Making the Big Move to LPT Realty – Strategy or Power Play?
• 00:07:35 - The Concierge Experience – Why Most Agents Are Leaving Money on the Table
• 00:10:23 - The Truth About Recruiting – Why "Small but Mighty" is a Myth
• 00:14:14 - From Producing to Leading – How Jessica Knew It Was Time to Step Back
• 00:15:03 - Tech That Actually Works – Jessica’s Favorite Tools for Running a Team
• 00:16:55 - The Productivity Hack You Aren’t Using (But Should Be)
• 00:21:51 - The Biggest Challenges Agents Are Facing – And How to Beat Them
• 00:24:50 - Team Leaders, Listen Up! The One Thing You Need to Stop Worrying About
• 00:26:04 - How to Connect with Jessica (And Why You Should)
• 00:26:38 - The Mic Drop Moment – Final Thoughts & What’s Next

Links and Resources:

• Reside Platform
• Reside Platform Website
• Jessica on LinkedIn
• J. Boswell Team @ LPT Realty

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!