Residential Insights

In this powerful series finale, Dr. Karen Treisman sits down with Mrs. Sheridan to look back on four decades of leadership, advocacy, and relational care.
Instead of measuring success by numbers or services opened, Mrs. Sheridan shares how her greatest pride lies in the quiet, human moments: a former pupil fulfilling their dreams, staff returning decades later to call the organisation 'family,' and children flourishing into happy adults.
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In this episode, Mrs Sheridan shares the story of how Moore House Group has grown from its beginnings in 1988 to the organisation it is today, always led by one thing: the needs of children and young people.

From setting up a non-profit fostering agency in the early 90s to creating the Virtual Academy during COVID-19, every new service came from recognising a gap in support and finding a way to meet it.

Mrs Sheridan talks openly about some of the moments that shaped Moore House, including the early Through Care model, the development of a dedicated Psychological Services team to better support staff and young people, and the creation of the In-Touch service, offering ongoing support long after young people leave our care.

We also hear about opening a new academy in Dunkeld with just six months’ notice to support neurodiverse learners, and the thinking behind the upcoming Abercorn Clinic, created in response to the growing need for ADHD and autism assessments.

A warm and honest conversation about leadership, listening, and building services around what young people actually need.

In Episode 4, the conversation focuses on staff wellbeing, relational leadership and the culture that sits at the heart of Moore House. Mrs Sheridan describes staff as the “engine” of the organisation, believing that if staff are not supported, valued and cared for, the organisation cannot function in the way children deserve.

Together, they explore the importance of visible leadership, reflective practice, professional development and creating a workplace where people feel safe, respected and able to grow. From the Moore House Training Academy and Psychological Services Team to celebrating birthdays, supporting staff through difficult times and recognising achievements, this episode highlights the value of investing in people.

In this episode, we explore what it really means for an organisation to live its values every day.

Mrs Sheridan shares the five core pillars that underpin Moore House Group: Acceptance, Innovation, Resilience, Empowerment and Responsiveness, and how these are embedded across practice.

We also hear about the organisation’s journey with Dyadic Developmental Psychotherapy (DDP), including Mrs Sheridan’s “lightbulb moment” with Dr Dan Hughes, and how this approach helped create a shared language of attachment, safety and relationships across the organisation.

The episode concludes with an honest reflection on relational repair, highlighting how these values are not only applied in supporting young people but are equally important in how staff and colleagues are supported and understood.

In this episode, we explore what it really means for an organisation to live its values every day.

Mrs Sheridan shares the five core pillars that underpin Moore House Group: Acceptance, Innovation, Resilience, Empowerment and Responsiveness, and how these are embedded across practice.

We also hear about the organisation’s journey with Dyadic Developmental Psychotherapy (DDP), including Mrs Sheridan’s “lightbulb moment” with Dr Dan Hughes, and how this approach helped create a shared language of attachment, safety and relationships across the organisation.

The episode concludes with an honest reflection on relational repair, highlighting how these values are not only applied in supporting young people but are equally important in how staff and colleagues are supported and understood.

In this episode, Mrs Sheridan explores why building a culture of genuine warmth and zero judgment is a constant investment in a child’s self-esteem, and how she uses a specific "litmus test" to ensure every person who walks through the door feels an immediate sense of belonging.

From high-quality clothing to the annual glamour of proms and prize-givings, we look at the importance of saturating children with richness. These aren't just events, but intentional deposits into a child’s "memory bank," designed to replace a history of hardship with a future of pride.

Finally, Mrs. Sheridan shares the moving story that led to the birth of the In Touch team; a powerful reminder that the need for support doesn't end when a placement does, sparking the promise that defines the organisation today: Once you are part of Moore House, the door stays open forever.

This interview series features Dr Karen Treisman in conversation with Mrs Sheridan, exploring her life’s work and the story behind the creation of Moore House Group.

In this first episode we go back to the beginning, tracing the nearly 40 year journey of an organisation built on relationships, dignity and a refusal to accept the status quo.

Recorded live at the 2025 Restraint Reduction Network Conference in Liverpool, Gary Greenshields speaks with Chris Docherty and Robert Mollon about re-humanising care, reducing restrictive practices, and innovative approaches shaping safer, more compassionate support.

In today's episode of Scaffolding, the team tackles the complex subject of bereavement, grief & loss. Discover how our mandatory training equips staff to understand and support these difficult journeys, whilst also looking after their own well-being.

In this episode of Residential Insights, Gary sits down with Adam Moffat, our Deputy Head of Care for Moore House North.

Join them as they delve into life at our campus, from what a typical workday entails to the unique opportunities available in residential care at Moore House Group.

Adam shares how we meet the needs of our children and young people, alongside our commitment to staff well-being and work-life balance. Tune in for an honest look at residential care, and much more!