This week, we’re joined by Deepak Lalwani, founder and change management consultant at Deepak Lalwani & Associates. Deepak talks with us about the human element of the consultation work he does and how to optimize the implementation of technology for both your organization and your clients.  

In this episode, we cover: 

• Focusing on effective and usable technology adoption  

• Avoiding losing the human piece in consulting  

• Building long term trust with clients and customers 

• Adapting to specific management styles to serve impactfully 

• Walking clients through information with eye contact and face-to-face interactions