Resilient

Great discoveries begin with great questions. But the most difficult part of the creative process is often figuring out the right questions to ask. Tim Brown, CEO of IDEO, joins Deloitte Advisory’s Mike Kearney to discuss how design thinking can help leaders solve difficult problems, how organizations can get ahead of disruptions, and why it’s so hard to plan for a crisis.

We’ve all heard about lessons learned. In this episode of Resilient, Alex Dimitrief, general counsel for GE, explains how companies can put that into action and discusses the benefits of learning, adapting and adjusting strategy as a continuous process.

Working in an industry that faces almost constant disruption isn’t an easy task. But it forces you to think creatively about new business opportunities. In this episode, Paul Raines, the CEO of GameStop, shares how the company has found ways to stay ahead of disruption in the gaming industry. Paul also discusses the traits of successful leaders and the importance of treating your team like family.

Content consumption has seen major shifts over the past decade. Social media, digital platforms, and even podcasts have disrupted traditional news (read: print) channels. In this episode, we hear from Jim Moroney, publisher and CEO of A.H. Belo, and publisher and CEO of the Dallas Morning News, on the importance of outside perspectives in identifying major industry disruptions.

Resilient episode 11 is a retrospective look at the stories of those leaders who have navigated through risk, disruption and crisis, and emerged stronger. Their resiliency and confidence is captured in the key takeaways from our previous 10 episodes. Whether you’re new to the series or just want to revisit previous conversations, this episode mines the insights.

Mandeep Grewal, the head of customer experience at United, discusses the importance of finding your passion, expanding your network, and having a common purpose across an organization.

Mark Riley, the deputy director of disaster recovery for the state of Louisiana, discusses the keys to effective leadership, the importance of trust, and the resiliency of the American people.

Barry Salzberg, the former CEO of Deloitte Global, continues his conversation with Deloitte Advisory’s Mike Kearney to discuss the importance of mentorship, the traits of successful leaders, and the need for diversity in organizations.

In the fall of 2008, would you have made a $300 million purchase? While many organizations were looking for ways to cut costs, Deloitte used the financial downturn as an opportunity to make significant investments for the future.

In the latest episode of Resilient, Barry Salzberg, the former CEO of Deloitte, discusses three keys to leading through a downturn: Be bold. Be smart. Act with heart.

Jackie Hourigan Rice, chief risk and compliance officer at Target, sat down with Deloitte’s Mike Kearney to discuss the key features of successful risk programs, how companies can prepare for potential crises, and what makes a resilient leader.