Snapchat has released some new data on how sports fans have changed their loyalty to teams and types of sports during the COVID pandemic. The shifts are interesting.

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Hear what topics are trending on social media for Feb. 2021

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Google is threatening to remove its services from Australia if the government charges for news services - listen to the briefing to hear how this may play out.

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Google has just update their form to help you request an unfair review is removed from your profile. Handy to have especially if the angry customer has you confused with another business.

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It's a good sign that trend watchers are starting to predict what retail sectors will thrive post-pandemic. Listen to the briefing to hear who will be on the side of growth.

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The Biden Administration is signalling that they will offer the US restaurant industry some aid but there are some groups tabling concerns about tipping. Listen to the briefing to hear what help is being proposed.

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Programmers use algorithms to decide what content we see online. Listen to the briefing to hear what an algorithm is, how it works and why we should be very careful believing everything we read without checking several different credible sources.

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Mother's little helper was a term coined in the 1960's to refer to valium, a drug used to relax. Doctors prescribed it for women with young children. Listen to the briefing to hear how COVID-19 has shifted wine consumption by younger consumers. There may be a correlation.

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With an explosion of online shopping comes a corresponding spike in returns for refunds or replacement. Listen to the briefing to hear just how important a generous returns policy is.

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Listen to the briefing to hear what new research from Facebook reveals is important to consumers in terms of buying "convenience" and what they would do with that extra time.

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