Chip Klose, restaurant consultant and host of the Restaurant Strategy podcast, is on a mission to redefine success in the hospitality industry. He guides his clients toward growth, while also helping them challenge the notion that success should be measured by grueling work hours. Work smarter, not harder. Listen to this interview to learn about making 20% profit, social media as a business tool, and the Marketing Triangle. Sponsored by: Toast: All-In-1 Restaurant POS —