Hiring, onboarding, and retaining restaurant employees is more challenging than ever. In this episode of Tipped Off, host Kirk Grogan sits down with Bryan Gorman of AllianceHCM to discuss how restaurant operators can reduce friction throughout the hiring process and build stronger, more stable teams.

With over 25 years of experience in payroll and HR for QSR and franchise brands, Bryan shares what top operators are doing differently, from creating a better candidate experience to using automation and integrations without losing the human touch. The conversation also explores emerging staffing models, wage pressure, and where technology and AI truly add value in restaurant operations.

This episode is a must-listen for operators looking to streamline hiring, improve retention, and prepare their teams for what’s next in hospitality.