Restaurant Report Podcast

Crazy Valentine’s Day being on Wednesday! Are you ready for a week long marathon?

There’s a story behind every plate. What goes in to getting these crafted dishes or drinks in front of you? It’s a whole host of people, processes, and pain. The restaurant industry is demanding and lends itself to many different types of outlets or potential problems. How do you handle the stress? How do you help your people succeed despite the circumstances? You are valuable and you are capable. You’re going to fail. Accept your L as a Learning experience and it’s never a loss. Leadership never stops. Twitter @mthorpxxi instagram @mthorpxxi www.capstonehospitality.net

You have to let go to grow! Know your strengths and the strengths of those around you. Develop training programs around your vision but allow room for others ideas and input. Otherwise you’ll be on the hook 100% of the time and you’ll never advance. Find me on Twitter & Instagram @mthorpxxi LinkedIn Mike Thorp www.capstonehospitality.net

15 Minutes. $25. Your demographics in your radius. All done from your smart phone.

Hospitality is the intangible. We underestimate the tiniest personal touch.

I believe in you.

Remember that this time of year is full of ups and down for everyone on your team. Stay focused on the guests you have not the ones you don’t. Let’s have a great week!

No Tipping? Pros and Cons?

Your results are your own BUT you can't get them alone. Find the strength of your people and let them grow while you grow your business!

If you know what to do, do it, please!

If you don't, I'm here to help.

Twitter @mthorpxxi

Instagram @mthorpxxi

I respond 100%

DMs are always open

www.capstonehospitality.net

Improving Culture in your Restaurant (or business)