In Clear Focus: The third in a special series of podcasts reflecting consumer insights from Bigeye's national study, Retail Disrupted. In this episode, we identify the factors that most influence consumers' brand choices and look at COVID-19's impact on people's attitudes toward recycling, upcycling, and sustainability. To consider what the findings mean for retail and direct-to-consumer marketers, we're joined by experts Ksenia Newton, Chantal Schmelz, Michael E. Smith, and Brandon Frank.