Retail Ramble

Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail’s editor, Caroline Baldwin, takes a tour of O2’s recently revamped flagship store in North Greenwich with its retail director, Gareth Turpin. The two chat digital signage, the changing high street shopper and the advent of 5G.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Love Shopping Direct talks to Essential Retail about how important online customer reviews are for its business.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail speaks with Planet, New West End Company and the BRC about the current landscape of tax-free shopping in the UK and the digital developments which could make the process much easier for tourists going forward.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail chats to N Brown's head of security about the biggest threat to retail.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail chats to Made.com CCO, Annabel Jack, to find out what innovation means to the online furniture retailer.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail chats to Amazon about launching its new click & collect Counter service with Next. We also quiz the Patrick Supanc, director for lockers and pickup at Amazon, about the future of fulfilment and how we may be receiving our online orders in the not-so-distant future.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail quizzes Jermyn Street shirtmaker, Pink, about creating an emotional connection with the shopper. Essential Retail’s editor, Caroline Baldwin, is joined by Christopher Zanardi-Landi, CEO at Pink and Jamie Merrick, director of strategic solutions at Salesforce Commerce Cloud, to talk rebrand, personalisation and joining up the eCommerce and store experience.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail sits down with David Lloyd, MD UK, Ireland and Nordics, at Alibaba. He describes the changing Chinese consumer and why retailers should be paying attention to the Chinese market.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Essential Retail shares a cup of tea with Twitter’s European VP, Bruce Daisley, to talk about office culture and workplace health. Daisley, who has his own podcast, ‘Eat Sleep Work Repeat’, and a bestselling book called ‘The Joy of Work’, shares his thoughts on how companies can reinvigorate their workforce and improve productivity, because he believes it is impossible to be creative when we’re stressed.

Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin