In this episode of Retail Talks, Kristina and Darko Pavić discuss one of the most important questions emerging around artificial intelligence: when governments begin to control access to AI, what does that mean for retail?
AI is no longer only a tool for developers and technology enthusiasts. It is becoming strategic infrastructure, influencing productivity, cybersecurity, software development, customer service, pricing, forecasting, fraud detection, supply chains, compliance, and store operations.
The discussion explores why AI has become a political and economic topic, how governments are starting to influence regulation and access to advanced AI models, and why this matters for retailers and retail technology providers.
For retailers, the risk is not only whether AI works today. The bigger question is whether critical AI capabilities will still be available tomorrow, in every country, through every software partner, and under every political condition.
Darko explains why retailers should start mapping their AI dependencies, ask vendors which models they use, understand where AI is hosted, check whether fallback options exist, and define clear responsibility for AI-related risks.
The message is simple: retailers should not panic, but they should become more aware. AI will continue to create huge opportunities, but the companies that benefit most will be the ones that understand both the power and the dependencies behind it.