The benefit of hindsight allows us to see the complicated processes and operating models. But these decisions are like this for a reason. Productivity expert, Simon Hedaux, joins transformation expert, Oliver Banks, and together they explore why it's not always easy to keep it simple. Plus what you should consider for current uncertainty in the market.

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Simplification projects should boost improvement - but it doesn't mean that they are necessarily simple themselves. They can be large and with many facets and workstreams. In this episode, I'm joined by Steve Leach, Sales Director at convenience grocery brand, Nisa Retail, to help explore how he approached some of their simplification. This is the secord of the mini-series, "Simplification Stories", in partnership with Simon Hedaux from Rethink Productivity.

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Simplification is still critical for continuously improving retail operating models. Lean Six Sigma has often been seen as a methodology to boost efficiency and cut costs. But in our fast-paced and agile world, is Lean Six Sigma still relevant? Join Oliver Banks and Simon Hedaux, from Rethink Productivity for the first of a collaborative mini-series called Simplification Stories.

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The "circular economy" is a key topic when it comes to delivering true sustainability. But the term risks being misunderstood if used as a buzzword, although it offers huge opportunities. To help us understand the circular economy and what it means for retail is Karen Bendell - a creative former fashion designer come retailer CEO and strategist.

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We've seen huge changes driven by the pandemic but consumer behaviour and the retail market continues to change. To respond, retailers must change and transform. But with so much going on, it's easy to oversee important elements. So, in this episode, Oliver Banks highlights 3 driving factors to help you to make your transformation a success

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The pandemic caused a Great Acceleration across the retail industry, in particular, giving a peak into what the future holds. And in turn, highlighting how the retail industry must develop and transform to build resilience. Oliver Banks chats to Carl Boutet, author of The Great Acceleration, about the changing retail market, sustainability and how to […]

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Many retail transformations are enabled through technology. And the Covid-19 pandemic has forced many retailers to make significant decisions and drive progress based on various technologies. So, in this episode, Oliver Banks catches up with retail technology expert, Miya Knights, to explore key trends and the retail technologies that are hot and exciting right now.

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Overcoming the confusion of transformation is one of the factors that separates the transformation leaders from the transformation laggards. So join Oliver Banks and explore the aspects that contribute to the confusion around your retail transformation - and discover exactly what you can do to intentionally overcome that confusion.

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Transformation is critically important for retailers - but it can be dangerous too, especially if lacking the right transformational leadership or direction. In fact, mistakes in leading transformation could be catastrophic for the whole organisation. So, explore the 4 traits of transformational and change leadership to help you and your team to work towards a successful change.

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One of the most common challenges is finding the right people to work on the change or transformation. There is often a mix of attitudes, skills and behaviours required which can make it hard to find and manage these individuals. So, in this episode of the Retail Transformation Show, Oliver Banks is exploring the disciplines and attitudes of finding or developing into a transformation superstar.

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