A quick Christmas episode this time, but with an important takeaway. Take time to reflect and take a breath of air - but think about your customers and the true purpose of your transformation from their eyes.

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Both operations and transformations need to use data - but are you just "doing data" or are you actually using it effectively to drive progress and results. In this episode, pick up 4 actionable tips to help you transform how you are using data and insight to positively change the future. Full show note are available at obandco.uk/008.

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Do you want more effective meetings so that you can drive more progress and waste less time? Of course you do! So, in this episode, follow my 4 step process to effectively plan out how you will make your next big meeting or pitch a success. In turn, this will help you to drive your retail transformation to a success conclusion faster.

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Find the wasted time and money in your retail operation. You can download a free cheat sheet now from www.obandco.uk/006. In this episode, learn one of my favourite concepts from Lean Six Sigma - finding the 7 wastes to improve the effectiveness and efficiency of your processes and operations.

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Customers view Black Friday as perhaps the most important retail event of the year. A great chance to make some expensive purchases with a heavy discount or getting those special Christmas presents at a lower price. Whilst it is a great trade opportunity for retailers, how should your operation be set up to take advantage […]

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