What does it actually take to turn employee listening into meaningful organizational change?

In this episode of the ScienceForWork podcast, host Matt Lampe talks with Craig Starbuck, PhD — CEO and co-founder of OrgAcuity and President of the Society for People Analytics — about what it means to build listening programs that drive action.

Craig makes the case that people analytics is fundamentally a change management function, and that listening programs built without that lens will rarely move the needle. Drawing on his background spanning engineering, people analytics, and organizational leadership, he shares what a smarter approach looks like — one that reflects how people actually work, not just how the org chart says they should.

Together, they explore:

• Why change appetite has to be assessed before any listening effort begins
• How stakeholder buy-in shapes whether insights ever become action
• What organizational network analysis reveals that traditional survey platforms miss
• How employee listening needs to evolve alongside the way work is changing

This episode is for HR leaders, people analytics practitioners, and anyone who has wondered why employee feedback so rarely leads to meaningful change.

Links:

https://orgacuity.com/

https://societyforpeopleanalytics.org/

https://www.linkedin.com/in/craig-starbuck-phd/

ScienceForWork is an independent, non-profit foundation of evidence-based practitioners who #MakeWorkBetter.

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