Supply chains were shaken by the pandemic, and organizations everywhere are rethinking how to build true resiliency. In this CIO Talk Network episode, Amiee Bayer-Thomas, Chief Supply Chain Officer at Ulta Beauty, joins Sanjog Aul to explore the future of supply chain leadership.

She discusses e-commerce acceleration, forecasting challenges, partner alignment, automation, culture, and the three-chapter playbook Ulta used to rebuild.

A practical and insightful resource for supply chain, operations, and IT leaders.

Topics Covered:

00:00 – Intro 01:09 – Pandemic shock 03:22 – What changed in supply chain 05:03 – Consumer expectations + omni shift 08:32 – Data, forecasting & decision-making 12:33 – Culture + people-first leadership 15:28 – Tech vs labor reality 18:27 – Simplify vs evolve 23:58 – Ulta's supply chain playbook 29:20 – Partner alignment 33:18 – Collaboration beyond recovery 35:12 – Engaging associates 39:28 – Leadership message

(Watch & Listen)

Website Episode Page (Transcript + Summary): https://www.ciotalknetwork.com/rethinking-supply-chain-to-business-resiliency/

Vimeo: https://vimeo.com/ciotalknetwork

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