In this episode of Rev Cycle Unscripted, Ben Reigle and Scott Cooper discuss the evolving landscape of revenue cycle management, focusing on the integration of AI, the challenges of healthcare automation, and the complexities of patient billing. They explore the impact of hospital mergers on community connections and payment behaviors, as well as the broader implications of automation on the healthcare workforce and society as a whole.

Introduction Episode of Rev Cycle Unscripted!

Ben on Linkedin:

https://www.linkedin.com/in/ben-reigle/

Tina on Linkedin:

 https://www.linkedin.com/in/tina-fleming-uncaged/

RCM Leaders Forum:

https://www.linkedin.com/company/rcm-leaders-forum/

I have been working on a new concept for a few months. I'm so thankful to Kayla Howell, CRCR John Ziegler and the entire HFMA Central Ohio chapter for giving me the freedom to present it last week. This group has consistently been willing to dive into the unknown with some of my crazy ideas. For that I'm very appreciative. Special thanks to my guests who joined me on stage after my talk to discuss it: Girish Dighe David Kelly, MHSA 🎙 and Kayla. This is my history lesson on how insurance actually got started. And how I think we should move forward...more to come.

This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: [email protected] You will not regret it. Those cats are doing some very interesting things.

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Jonathan Wiik, Healthcare industry Author and VP of FinThrive, predicts changes to American healthcare under the current administration as well as dives back into his past reminiscing his first hospital job.

This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: [email protected] You will not regret it. Those cats are doing some very interesting things.

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Ben breaks down the "Johari Window" framework, a tool that helps people understand themselves and how others perceive them.

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Ryan Patterson (Senior Director, Ambulatory Operations at Jefferson Health) and Sherry Onushco (Director at Lehigh Valley Health Network) discuss exciting changes they're making in their networks to streamline checking in, checking out and payment.

This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: [email protected] You will not regret it. Those cats are doing some very interesting things.

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Ben rehashes a previous talk he gave titled "Clouds and Dirt" where he tells the story of British explorer Robert Falcon Scott and Norwegian explorer Roland Amundsen as they both aimed to be the first to reach the South Pole in 1911.

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Mark Meyer (Chief Financial Officer Health System at UT Southwestern Medical Center) and Kelly Kloeckler (Associate Vice President Revenue Cycle Operations, UT Southwestern) Discuss the methods and tactics their team has found succes in at UT.

This episode is brought to you by our good friends at Switch RCM.

Please reach out to Nate and the team: [email protected]

You will not regret it. Those cats are doing some very interesting things.

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Ben has some HOT TAKES about Linkedin's promotional posts and norms this week, as well as a one year look back at United Healthcare's data breach.

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Ben reflects on his first attempt at building a revenue cycle educational class and the short comings of it, then expresses his enthusiasm at his current iteration of the same dream.

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