Revenue Cycle Optimized

Charge capture issues often hide in plain sight, creating recurring revenue leakage across departments, payer contracts, documentation, and billing workflows. In this episode, Sean Dennehey and Jason Adams of Infinx discuss how a full claims review, clinical validation, reimbursement modeling, and long-term implementation support can help organizations uncover missed revenue and strengthen charge reconciliation.

A/R follow-up often looks productive on the surface, but claim touches do not always lead to claim movement. In this RCMinutes episode, we look at why clear next actions matter, how vague follow-up creates rework, and how better workflow discipline can help teams move accounts toward resolution instead of just another note.

HFMA Annual will be full of vendors, platforms, consultants, AI tools, automation promises, and revenue cycle solutions. This pre-HFMA Office Hours panel will help healthcare finance and revenue cycle leaders think through the business problems driving this year’s conversations, the questions worth asking, and how to separate proven strategy from market noise.

Brought to you by www.infinx.com

In this episode of Revenue Cycle Optimized, Christina Harkins, Director of Customer Success at Infinx, discusses how prior authorization workflows can be optimized through automation, custom queues, workflow discovery, and ongoing operational support. She explains how the right mix of AI, human oversight, reporting, and implementation planning can reduce manual work, prevent avoidable denials, and improve revenue cycle performance.

Aged A/R is often treated like one large problem, but every aging bucket tells a different story about collectability, payer behavior, and operational gaps. In this RCMinutes episode, we look at how smarter segmentation, AI-driven payment propensity, recoverable value, and workflow orchestration can help teams prioritize the accounts most likely to produce results.

The Rural Health Transformation Program brings $50 billion in federal funding to states over five years, but the real question is whether temporary funding can create lasting operational change. In this episode, Scott Cook, VP of Business Development at Infinx, joins Stuart Newsome to discuss what rural providers should understand about the program, the state-by-state variability, and the operational realities behind applying for and sustaining these funds.

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In this episode of Revenue Cycle Optimized, JP, VP of RCM Operations, explains why A/R and denial management are often the clearest windows into upstream revenue cycle breakdowns. Drawing from an internal team discussion, he shares how data from denials, underpayments, payer behavior, modality mix, and contract variance can uncover hidden revenue leakage and guide smarter business decisions.

Clean claims are more than a submission goal — they are one of the strongest defenses against avoidable A/R. In this RCMinutes segment, we look at how better claim quality reduces downstream follow-up, prevents unnecessary delays, and gives revenue cycle teams more time to focus on the accounts that truly need attention.

Hospitals are facing a new revenue cycle reality shaped by margin pressure, workforce constraints, payer complexity, denials, underpayments, and fragmented workflows. In this episode, Peggy Kelly, Tim Anderson, and Jason Adams of Infinx will explore what acute-care leaders need to rethink as revenue cycle performance becomes a strategic priority, not just an operational function.

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Automation is changing patient access, but prior authorization still requires more than bots, portals, and percentage-based promises. In this episode, Lindsey Nelson, Product Marketing Director at Infinx, explores why agentic workflows, human expertise, clinical judgment, and operational visibility all matter when organizations are trying to reduce delays, avoid denials, and keep work moving.