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Revisiting Day One at Amazon and Developing a Digital Culture (Thinks Out Loud)
Jeff Bezos released his last letter to shareholders as CEO of the company just over a year ago. It’s an extraordinary document, filled with lessons that demonstrate why the company continues to be successful. The biggest of these lessons is Amazon’s relentless focus on its Day One culture. There’s an old expression that states, "Culture eats strategy for breakfast." And while I’m convinced it’s not quite that simple, there’s definitely some truth in the statement. Amazon’s culture is undoubtedly a key component of the company’s success.
But what’s more interesting is that the same could be said for Google, Facebook, Apple, Microsoft, Uber, Airbnb, and a host of other digital giants — even though their cultures are very distinct. So, maybe it’s not one specific culture, but instead a broader "digital culture," one focused on customers and data and learning that’s at work here. The evidence suggests that’s the case.
In this episode of Thinks Out Loud, we look at "digital culture" and offer some thoughts about what that means. We dive into what you can learn from digital giants, as well as some upstarts too. And we talk about, if culture eats strategy for breakfast, how you can make sure it doesn’t devour you too.
Want to learn more? Here are the show notes for you.
Thinks Out Loud Episode 325: Day One at Amazon and Developing a Digital Culture Headlines and Show Notes
Show Notes and Links
As always, here are the "regular" show notes, detailing links and news related to this week’s episode. Take note, there are a lot of links this week based on the wide-ranging discussion. Be sure to check out all those that matter for your business once you’ve given the episode a listen.
* Digital Transformation is All About Customers (Thinks Out Loud Episode 323)
* Amazon’s 2020 Letter to Shareholders from Jeff Bezos
* Customer Experience is Queen? What Does That Mean? (Thinks Out Loud Episode 190)
* Content is King, Customer Experience is Queen (Thinks Out Loud Episode 188)
* NortonLifeLock’s head of direct acquisition on the competitive advantage of great CX – Insider Intelligence Trends, Forecasts & Statistics
* How to Build a Digital Company (Thinks Out Loud 302) Tim Peter & Associates
* The F...
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By Tim Peter
5
55 ratings
Jeff Bezos released his last letter to shareholders as CEO of the company just over a year ago. It’s an extraordinary document, filled with lessons that demonstrate why the company continues to be successful. The biggest of these lessons is Amazon’s relentless focus on its Day One culture. There’s an old expression that states, "Culture eats strategy for breakfast." And while I’m convinced it’s not quite that simple, there’s definitely some truth in the statement. Amazon’s culture is undoubtedly a key component of the company’s success.
But what’s more interesting is that the same could be said for Google, Facebook, Apple, Microsoft, Uber, Airbnb, and a host of other digital giants — even though their cultures are very distinct. So, maybe it’s not one specific culture, but instead a broader "digital culture," one focused on customers and data and learning that’s at work here. The evidence suggests that’s the case.
In this episode of Thinks Out Loud, we look at "digital culture" and offer some thoughts about what that means. We dive into what you can learn from digital giants, as well as some upstarts too. And we talk about, if culture eats strategy for breakfast, how you can make sure it doesn’t devour you too.
Want to learn more? Here are the show notes for you.
Thinks Out Loud Episode 325: Day One at Amazon and Developing a Digital Culture Headlines and Show Notes
Show Notes and Links
As always, here are the "regular" show notes, detailing links and news related to this week’s episode. Take note, there are a lot of links this week based on the wide-ranging discussion. Be sure to check out all those that matter for your business once you’ve given the episode a listen.
* Digital Transformation is All About Customers (Thinks Out Loud Episode 323)
* Amazon’s 2020 Letter to Shareholders from Jeff Bezos
* Customer Experience is Queen? What Does That Mean? (Thinks Out Loud Episode 190)
* Content is King, Customer Experience is Queen (Thinks Out Loud Episode 188)
* NortonLifeLock’s head of direct acquisition on the competitive advantage of great CX – Insider Intelligence Trends, Forecasts & Statistics
* How to Build a Digital Company (Thinks Out Loud 302) Tim Peter & Associates
* The F...