Protect the Hustle | A SaaS Podcast

Revisiting: Steve Blank and Intercom's Des Traynor | Customer Research

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Topics covered in this episode

  • The relationship of the customer and product

  • The shift in the market in relation to customer research

  • How data plays into the market

  • An introduction to customer research

  • Understanding qualitative customer research

  • Understanding quantitative customer research

  • Frequent objections to data collection and rebuttals


    • This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 



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    Protect the Hustle | A SaaS PodcastBy Paddle
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