The Intelligent Automation News Podcast

Revolutionizing Healthcare: Intelligent Automation at Banner Health


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Revolutionizing Healthcare: Banner Health's Intelligent Automation Journey Welcome to the Intelligent Automation News Podcast. In this exciting episode, Jesse Tutt from Intelligent Automation News (https://intelligentautomation.news) is joined by Suzi Dack, Shannon Todd, and Kim Anderson from Banner Health, one of the largest healthcare organizations in the US.

This powerhouse team shares their journey of transforming healthcare through cutting-edge automation technologies. They delve into the implementation of intelligent automation that has streamlined operations, reduced costs, and enhanced patient care.

Learn about their strategies, key innovations, internal programs, and success stories, including award-winning projects and practical tips for those on their own automation journey. Don't miss out on understanding the impactful role of automation in healthcare. Make sure to subscribe for more insightful episodes!

  • 00:00 Introduction to the Podcast
  • 00:10 Meet the Banner Health Team
  • 01:40 Banner Health Overview
  • 03:20 Intelligent Automation at Banner Health
  • 04:58 Awards and Achievements
  • 09:32 Team Structure and Operations
  • 15:48 Project Phases and Development
  • 24:20 Power Platform and Citizen Development
  • 25:45 Lessons Learned: Starting Simple
  • 25:59 Establishing Development Templates
  • 26:55 Consistent Runtime Resources
  • 27:47 Isolating VMs for Updates
  • 28:29 Versatile Operations Staff
  • 29:00 Managing Enhancements and Break Fixes
  • 29:19 Strategic Bot Building
  • 30:45 Growth and Education in Intelligent Automation
  • 32:02 Promoting and Celebrating Automation Success
  • 34:41 Automation Demos: Imaging Flexi and Rosie
  • 42:37 Q&A Session
  • 49:00 Conclusion and Future Events
  • ...more
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    The Intelligent Automation News PodcastBy Jesse Tutt