Revolutionizing Healthcare: Banner Health's Intelligent Automation Journey Welcome to the Intelligent Automation News Podcast. In this exciting episode, Jesse Tutt from Intelligent Automation News (https://intelligentautomation.news) is joined by Suzi Dack, Shannon Todd, and Kim Anderson from Banner Health, one of the largest healthcare organizations in the US.
This powerhouse team shares their journey of transforming healthcare through cutting-edge automation technologies. They delve into the implementation of intelligent automation that has streamlined operations, reduced costs, and enhanced patient care.
Learn about their strategies, key innovations, internal programs, and success stories, including award-winning projects and practical tips for those on their own automation journey. Don't miss out on understanding the impactful role of automation in healthcare. Make sure to subscribe for more insightful episodes!
- 00:00 Introduction to the Podcast
00:10 Meet the Banner Health Team01:40 Banner Health Overview03:20 Intelligent Automation at Banner Health04:58 Awards and Achievements09:32 Team Structure and Operations15:48 Project Phases and Development24:20 Power Platform and Citizen Development25:45 Lessons Learned: Starting Simple25:59 Establishing Development Templates26:55 Consistent Runtime Resources27:47 Isolating VMs for Updates28:29 Versatile Operations Staff29:00 Managing Enhancements and Break Fixes29:19 Strategic Bot Building30:45 Growth and Education in Intelligent Automation32:02 Promoting and Celebrating Automation Success34:41 Automation Demos: Imaging Flexi and Rosie42:37 Q&A Session49:00 Conclusion and Future Events